Nokia RM-320 manual Troubleshooting, 161

Troubleshooting

Q:What is my password for the lock, PIN, or PUK codes?

A:The default lock code is 12345. If you forget or lose the lock code, contact a Nokia Care point or your service provider. If you forget or lose a PIN or PUK code, or if you have not received such a code, contact your network service provider. For information about passwords, contact your access point provider, for example, a commercial internet service provider (ISP) or network service provider.

Q:How do I close an application that is not responding?

A: Press and hold . To close an application, scroll to it, and press C . Pressing C does not close Music player. To close Music player, select it from the list, and Options > Exit.

Q: Why do images look smudgy?

A:Ensure that the camera lens protection windows are clean.

Q:Why do missing, discoloured, or bright dots appear on the screen every time I turn on my device?

A:This is a characteristic of this type of display. Some displays may contain pixels or dots that remain on or off. This is normal, not a fault.

Q:Why can’t I find my friend’s device while using Bluetooth connectivity?

A:Check that both devices are compatible, have activated Bluetooth connectivity, and are not in hidden mode. Check also that the distance between the two devices is not over 10 metres (33 feet) and that there are no walls or other obstructions between the devices.

Q: Why can’t I end a Bluetooth connection?

A:If another device is connected to your device, you can either end the connection using the other device or by deactivating Bluetooth connectivity. Press , and select Tools > Bluetooth >

Bluetooth > Off.

Troubleshooting

161

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