VTech CS6859-3, CS6859-2 My cordless handset isn’t performing normally, Charge light is off

Page 72

Appendix

Troubleshooting

To register HS... and ...see manual appear alternately on the handset and it does not work at all.

•The handset may be deregistered from the telephone base. Refer to Add and register a handset on page 60 to register the handset to the telephone base.

My cordless handset isn’t performing normally.

•Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch.

•Move the cordless handset closer to the telephone base. You may have moved out of range.

•Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Low battery shows on the handset screen.

•Place the handset in the telephone base or charger for recharging.

•Remove and install the battery again and use it until fully depleted, then charge the handset in the telephone base or charger for up to 11 hours.

•If the above measures do not correct the problem, replace the battery.

The battery does not charge in the handset or the handset battery does not accept charge.

•Make sure the handset is placed in the telephone base or charger correctly.

•Remove and install the battery again, then charge for up to 11 hours.

•If the battery is completely depleted, charge the handset for at least 30 minutes before use (page 4).

•The battery may be defective. Purchase a new battery.

The CHARGE light is off.

•Clean the charging contacts on the handset, telephone base and/or charger each month with a pencil eraser or a dry non-abrasive fabric.

•Make sure the power adapter and telephone line cord are plugged in properly (page 2).

•Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.

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Contents Complete user’s manual Registration Product newsTable of contents Answering system settings Answering system operationAppendix IndexParts checklist Getting startedTelephone base and charger installation Battery installation If you do not hear a dial toneBattery charging Displays Put in chargerInstallation options Tabletop to wall mount installationTable to wall mount installation Wall mount to tabletop installation See Telephone base and charger installation onAre you a new cable or VoIP subscriber? To use the built-in answering systemTo use the voicemail Telephone base layout DeleteMENU/SELECT Tone Volume Handset layoutMUTE/DELETE Telephone settings Using the menuHandset ringer volume To enter the menuTelephone base ringer volume Ringer toneQuiet mode To set the duration and turn on the quiet modeTo turn off the quiet mode Set date and time LCD language Press Select to choose LCD languageVoicemail number To set your voicemail numberTo manually turn off these indicators Clear voicemailKey tone Home area codePress /CID or / to choose Key toneOn or Key toneOff Dial mode Telephone operation Make a callPredial a call Answer a callVolume MuteCall waiting Handset speakerphone Temporary ringer silencingTemporary tone dialing To silence the handset ringerRedial To review and dial a redial entryTo delete a redial entry To access a number in the directory To access a number in the caller ID logTo access a number on the redial list Check voicemailTransfer a call Find handset Web addressTo start paging To end pagingMultiple handset use Join a call in progressIntercom To share an outside callTo initiate an intercom call at the telephone base Speaker or INT. Both devices display Intercom endedCall transfer using intercom Answer an incoming call during an intercom callTo answer on a cordless handset To answer at the telephone baseIntercom Directory About the directoryAdd a directory entry Press Select to choose Add contactDirectory Review and dial from the directory Alphabetical searchTo start an alphabetical search Edit a directory entry Delete a directory entrySpeed dial Assign a speed dial entryReassign a speed dial entry Dial a speed dial numberDelete a speed dial entry Caller ID About caller IDInformation about caller ID with call waiting Missed call indicator Caller ID logMemory match Review and dial from the caller ID logView dialing options Save a caller ID log entry to the directory Delete the caller ID log entries Caller ID log screen messagesTo delete an entry To delete all entriesAnswering system settings Answering systemAnnouncement Record your own announcementPlay the announcement Delete your announcementAnswer on/off To turn on or off with the telephone baseTo turn on or off with a handset or the telephone base CID orTo turn this feature on or off Call screeningNumber of rings Press Select to choose Call screeningRemote access code Message alert toneRecording time Press /CID or / to choose 3 minutes, 2 minutes orUsing the answering system and voicemail together Answering system operationAnswering system and voicemail If XX new messages displays and /PLAY/STOP onMessage capacity New message indicationCall intercept Message playbackTo screen a call at the telephone base To screen a call at a handsetTo play messages at the telephone base To play messages with a handsetOptions during playback Delete all messages Record, play or delete memosTo delete all messages with the telephone base To delete all messages with a handset or the telephone baseRemote access Command DescriptionAppendix Expand your telephone systemAdd and register a handset To register a handsetReplace a handset To deregister all handsetsScreen messages Appendix Handset and telephone base indicators Handset lightsTelephone base lights Handset icons Telephone base iconsBattery Operation Operating timeTroubleshooting My telephone does not work at allThere is no dial tone Cannot dial outLow battery shows on the handset screen My cordless handset isn’t performing normallyCharge light is off Telephone does not ring when there is an incoming call Appendix Hear other calls when using the telephone My caller ID features are not working properlyHear noise on the cordless handset and the keys do not work Telephone does not receive caller ID while on a callOut of range or no pwr at base shows on the handset screen New voicemail display and I don’t know whyCannot retrieve voicemail messages Answering system does not respond to remote commands Outgoing announcement is not clearAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Precautions for users of implanted cardiac pacemakers ECO modeOperating range Energy-saving charging mode MaintenanceAbout cordless telephones Rbrc sealLimited warranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartTechnical specifications Industry CanadaIndex Index All rights reserved. Version 1 07/13 91-007177-010-100
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CS6859-2, CS6859-4, CS6859, CS6859-3 specifications

The VTech CS6859 series of cordless phones, which includes models CS6859-3, CS6859, CS6859-4, and CS6859-2, offers a range of features designed to enhance communication for residential use. Known for their reliability and user-friendly designs, these models combine modern technology with practical functionalities catering to the needs of users.

One of the standout features of the CS6859 series is its cordless design, allowing users to move freely while on calls. This series typically includes multiple handsets, making it excellent for larger homes or office spaces. Depending on the model, some configurations come with three, four, or two handsets, ensuring flexibility and extending coverage throughout the premises.

Each phone is equipped with DECT 6.0 technology. This advanced digital technology enhances the clarity of calls and reduces interference from other wireless devices, ensuring a secure connection. Additionally, DECT 6.0 provides a longer range than earlier technologies, which allows users to stay connected even when moving away from the main base unit.

The CS6859 series features a large, backlit display that makes it easy to see caller ID information, menus, and settings, even in low-light conditions. This is complemented by a straightforward keypad layout, designed for intuitive navigation. Users can store frequently called numbers in the speed dial memory, providing quick access to important contacts.

Another notable characteristic is the series’ built-in answering system. Users can record messages and review them conveniently, allowing for missed calls to be addressed promptly. The voicemail indicator alerts users of new messages, ensuring they never miss an important communication.

Additionally, the CS6859 models incorporate an eco-friendly design, as they are equipped with energy-efficient power supplies that consume less energy during operation. The series is also compatible with headsets, providing hands-free communication for added convenience.

In terms of sound quality, the VTech CS6859 series ensures clear audio with adjustable volume levels to suit user preferences. Features such as call blocking help manage unwanted spam calls, contributing to a more peaceful home environment.

Overall, the VTech CS6859 series exemplifies an ideal balance of functionality and modern technology, making it a preferred choice for anyone seeking reliable cordless phone solutions. With its combination of advanced features, multiple handset options, and user-friendly design, it meets the communication needs of a variety of users, ensuring that connectivity remains seamless.
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