VTech CS6859-2 Outgoing announcement is not clear, Answering system does not record messages

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Appendix

Troubleshooting

The outgoing announcement is not clear.

•When recording the announcement, make sure you speak in a normal tone of voice towards the microphone.

•Make sure there is no background noise when recording.

The answering system does not record messages.

•Make sure the answering system is on.

•When the answering machine memory is full, it does not record new messages until some old messages are deleted.

•If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 54). To determine how many rings activate your voicemail, contact your telephone service provider.

•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

The messages on the answering system are very difficult to hear.

•Press /VOLUME on handset or VOL on the telephone base to increase the listening volume.

The messages on the answering system are incomplete.

•If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after the preset recording time.

•If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.

•If the caller’s voice is very soft, the answering system may stop recording and disconnect the call.

The answering system does not respond to remote commands.

•Make sure your remote access code is correct (page 52).

•Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.

•The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.

•There may be interference on the telephone line you are using. Press the dialing keys firmly when dialing.

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Contents Complete user’s manual Product news RegistrationTable of contents Answering system operation Answering system settingsAppendix IndexGetting started Parts checklistTelephone base and charger installation If you do not hear a dial tone Battery installationDisplays Put in charger Battery chargingTabletop to wall mount installation Installation optionsTable to wall mount installation See Telephone base and charger installation on Wall mount to tabletop installationTo use the voicemail Are you a new cable or VoIP subscriber?To use the built-in answering system Delete Telephone base layoutMENU/SELECT Tone Handset layout VolumeMUTE/DELETE Using the menu Telephone settingsHandset ringer volume To enter the menuRinger tone Telephone base ringer volumeTo turn off the quiet mode Quiet modeTo set the duration and turn on the quiet mode Set date and time Press Select to choose LCD language LCD languageTo set your voicemail number Voicemail numberClear voicemail To manually turn off these indicatorsPress /CID or / to choose Key toneOn or Key toneOff Key toneHome area code Dial mode Make a call Telephone operationPredial a call Answer a callCall waiting VolumeMute Temporary ringer silencing Handset speakerphoneTemporary tone dialing To silence the handset ringerTo delete a redial entry RedialTo review and dial a redial entry To access a number in the caller ID log To access a number in the directoryTo access a number on the redial list Check voicemailTransfer a call Web address Find handsetTo start paging To end pagingJoin a call in progress Multiple handset useIntercom To share an outside callSpeaker or INT. Both devices display Intercom ended To initiate an intercom call at the telephone baseAnswer an incoming call during an intercom call Call transfer using intercomTo answer on a cordless handset To answer at the telephone baseIntercom About the directory DirectoryPress Select to choose Add contact Add a directory entryDirectory To start an alphabetical search Review and dial from the directoryAlphabetical search Delete a directory entry Edit a directory entryAssign a speed dial entry Speed dialDial a speed dial number Reassign a speed dial entryDelete a speed dial entry Information about caller ID with call waiting Caller IDAbout caller ID Caller ID log Missed call indicatorReview and dial from the caller ID log Memory matchView dialing options Save a caller ID log entry to the directory Caller ID log screen messages Delete the caller ID log entriesTo delete an entry To delete all entriesAnswering system Answering system settingsAnnouncement Record your own announcementDelete your announcement Play the announcementTo turn on or off with the telephone base Answer on/offTo turn on or off with a handset or the telephone base CID orCall screening To turn this feature on or offNumber of rings Press Select to choose Call screeningMessage alert tone Remote access codePress /CID or / to choose 3 minutes, 2 minutes or Recording timeAnswering system operation Using the answering system and voicemail togetherAnswering system and voicemail If XX new messages displays and /PLAY/STOP onNew message indication Message capacityMessage playback Call interceptTo screen a call at the telephone base To screen a call at a handsetOptions during playback To play messages at the telephone baseTo play messages with a handset Record, play or delete memos Delete all messagesTo delete all messages with the telephone base To delete all messages with a handset or the telephone baseCommand Description Remote accessExpand your telephone system AppendixAdd and register a handset To register a handsetTo deregister all handsets Replace a handsetScreen messages Appendix Telephone base lights Handset and telephone base indicatorsHandset lights Telephone base icons Handset iconsOperation Operating time BatteryMy telephone does not work at all TroubleshootingThere is no dial tone Cannot dial outCharge light is off Low battery shows on the handset screenMy cordless handset isn’t performing normally Telephone does not ring when there is an incoming call Appendix My caller ID features are not working properly Hear other calls when using the telephoneHear noise on the cordless handset and the keys do not work Telephone does not receive caller ID while on a callCannot retrieve voicemail messages Out of range or no pwr at base shows on the handset screenNew voicemail display and I don’t know why Outgoing announcement is not clear Answering system does not respond to remote commandsAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersECO mode Maintenance Energy-saving charging modeRbrc seal About cordless telephonesWhat does this limited warranty cover? Limited warrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specificationsIndex Index All rights reserved. Version 1 07/13 91-007177-010-100
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CS6859-2, CS6859-4, CS6859, CS6859-3 specifications

The VTech CS6859 series of cordless phones, which includes models CS6859-3, CS6859, CS6859-4, and CS6859-2, offers a range of features designed to enhance communication for residential use. Known for their reliability and user-friendly designs, these models combine modern technology with practical functionalities catering to the needs of users.

One of the standout features of the CS6859 series is its cordless design, allowing users to move freely while on calls. This series typically includes multiple handsets, making it excellent for larger homes or office spaces. Depending on the model, some configurations come with three, four, or two handsets, ensuring flexibility and extending coverage throughout the premises.

Each phone is equipped with DECT 6.0 technology. This advanced digital technology enhances the clarity of calls and reduces interference from other wireless devices, ensuring a secure connection. Additionally, DECT 6.0 provides a longer range than earlier technologies, which allows users to stay connected even when moving away from the main base unit.

The CS6859 series features a large, backlit display that makes it easy to see caller ID information, menus, and settings, even in low-light conditions. This is complemented by a straightforward keypad layout, designed for intuitive navigation. Users can store frequently called numbers in the speed dial memory, providing quick access to important contacts.

Another notable characteristic is the series’ built-in answering system. Users can record messages and review them conveniently, allowing for missed calls to be addressed promptly. The voicemail indicator alerts users of new messages, ensuring they never miss an important communication.

Additionally, the CS6859 models incorporate an eco-friendly design, as they are equipped with energy-efficient power supplies that consume less energy during operation. The series is also compatible with headsets, providing hands-free communication for added convenience.

In terms of sound quality, the VTech CS6859 series ensures clear audio with adjustable volume levels to suit user preferences. Features such as call blocking help manage unwanted spam calls, contributing to a more peaceful home environment.

Overall, the VTech CS6859 series exemplifies an ideal balance of functionality and modern technology, making it a preferred choice for anyone seeking reliable cordless phone solutions. With its combination of advanced features, multiple handset options, and user-friendly design, it meets the communication needs of a variety of users, ensuring that connectivity remains seamless.
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