6 PerSono Suite Software
It is highly recommended that you install the PerSono Suite software. Though your Voyager PRO UC system will operate without the software running it will limit the system’s capabilities.
PerSono Suite software allows you to do the following with your Voyager PRO UC system:
•Answer/end calls from the PC remotely with the headset
(requires use of supported softphone)
•Customize your headset and USB adapter settings to your personal preferences
•Automatically manage your PC multimedia so you never miss a call
•Quickly access links to product support and software/firmware upgrade information
Softphone Support
For a list softphones supported by PerSono Suite refer to www. plantronics.com/SoftphoneCompatibility PerSono Suite software supports all the softphones on the list with no additional steps by the user except Skype™.
To allow Skype to be a supported softphone in PerSono Suite please follow these steps:
1Ensure PerSono Suite software is running on your PC. You will see a headset icon in the lower right portion of the PC tray bar when PerSono Suite software is running.
2If Skype is running on your PC, Skype will notify you of the event that “PerSonoSuite.exe wants to use Skype”. Go to the “new event” tab located in the upper right of the Skype window and click on the red flag. You then will need to click on the “PerSonoSuite.exe” link to be taken to the “Manage API Access Control” screen.
3The “Manage API Access Control” screen will pop up stating that “Another program is trying to access Skype”. The name of the program will appear as “PerSonoSuite.exe” with the publisher “Plantronics, Inc.” You must select “Allow this program to use Skype” and click OK.
4To confirm that PerSono Suite is now supporting Skype, go to the “PC Panel” tab in PerSono Suite and ensure that Skype is listed under “Softphones”.
Battery Life
At the lower left corner of the screen (and for all software screens), you will see one of the following icons indicating the approximate charge left in the headset battery.
100% | 75% | 50% | 25% | Less than 5 Mins |
Plantronics Voyager PRO UC User Guide | 12 |