Plantronics CS510A, CS520A manual Daily use, Place an outgoing call, Answer an incoming call

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Daily use

Place an outgoing call

1Wearing your headset, press the headset call control button.

2Remove the handset from the cradle. You will hear a dial tone.

NOTE This step will be automatic if you install a lifter or EHS cable accessory. For a complete list of accessories, visit plantronics.com/accessories.

3Dial the number using your desk phone.

4To end the call, press the headset call control button and hang up the handset.

Answer an incoming call

1Wearing your headset, press the headset call control button.

2Remove the handset from the cradle and speak to your caller.

NOTE This step will be automatic if you install a lifter or EHS cable accessory. For a complete list of accessories, visit plantronics.com/accessories.

3To end the call, press the headset call control button and hang up the handset.

Conference up to three additional headsets

You can conference up to three additional headsets to a call in progress.

Join a conference call

While in an active link between the primary headset and the base (on a call), place the guest headset into the primary user’s charging cradle (this connects the headset to the base). The base subscription LED will begin flashing. After a few moments, the primary user will hear a triple tone in their headset indicating the guest headset wishes to join the call. Within ten seconds of hearing the triple tone, press the primary headset’s call button to accept the guest headset. If the process fails or times out because the button was not pressed within ten seconds the guest subscription is terminated and the guest will hear an error tone in their headset.

To connect a guest headset that is of a different variety to the primary headset, press the base subscription button while the base has an active link. Next, press the guest headset volume up button until the indicator light turns on. The base subscription LED will begin flashing and the primary user will hear a triple tone in their headset indicating the guest headset wishes to join the call. Within ten seconds of hearing the triple tone, press the primary headset’s call button to accept the guest headset. If the process fails or times out because the button was not pressed within ten seconds the guest subscription is terminated and the guest will hear an error tone in their headset.

NOTE Headsets in a conference maintain independent mute controls. The base only indicates the primary user’s mute state.

Exit a conference call

Guests’ headsets can remain as guests through multiple calls. To remove a guest headset, press the guest headset’s call button or dock the primary user’s headset in the charging cradle. A single tone in the master headset will be heard as each guest leaves the call.

NOTE The user of the primary headset in a multiple headset conference scenario may hear additional tones (triple tones) in their headset and see the subscription LED on the base flash as guest headsets join the call. These additional tones and flashing LED indicate that the guest headset has a different version of firmware to the primary headset, but can still be used for conferencing.

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Contents CS510A/CS520A Contents Welcome What’s in the box Base overview Base and headset basicsAccessories Headset set-up Adjust the headbandConnect your desk phone Connect the powerCharge the headset Desk phone standard Connect and configure your desk phoneCheck configuration and make a test call USE Desk phone plus HL10 lifter sold separatelyAdditional parts if required If you do not hear a dial toneDesk phone plus EHS cable Position your base Headset controls Your headsetTalk time Muting your headset during a call BatteryAdjusting your headset volume Low battery warningYour base Base phone button and switches Subscription buttonAuto answer switch Wideband/narrowband audio switchAnswer an incoming call Conference up to three additional headsetsDaily use Place an outgoing callHeadset TroubleshootingDesk phone Need More HELP?