Shure Conference Phone manual Troubleshooting, Problem Remedy

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7

7 Troubleshooting

Problem

Remedy

Green Power LED is off

• Is the power cable plugged in?

 

• Is the power switch set to ON (I)?

 

• Check the main fuse in the power socket.

Red Protect LED illuminates

• Check that the maximum permissible number of

 

consoles has not been exceeded (60).

 

• Disconnect all consoles and cables. If the LED still

 

illuminates, send the power supply unit to an

 

authorized workshop for repair.

 

• Activate the test mode.

 

• Connect the consoles and cables one at a time to

 

the power supply unit and check their functions.

No sound

• Check the volume setting on the chairman console.

 

• Activate the test mode.

 

• Check that all Minicon plugs are fully inserted

 

(locked) into their sockets.

Feedback (whistling)

• Move the consoles farther apart.

 

• Reduce the system volume on the chairman

 

console.

 

 

PTT button does not work

Delegate microphone cannot be activated, lightring on microphone arm blinks

Check the operating mode on the chairman's console. The PTT button works only in manual mode.

The maximum number of simultaneously active microphones has been reached. Increase the limit or deactivate one of the other microphones.

Echoes and feedback when system is connected to a distant party via AEC/Telco Audio Interface and external telephone hybrid or videoconference codec.

Adjust audio levels of the external telephone hybrid or videoconference codec.

Check external telephone hybrid or video- conference codec if acoustic echo cancellation (AEC) is activated.

Redial for a possibly better telephone connection.

Ask connected distant party to check their system for correct settings.

English

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Contents Model User Guide System Settings Setting UpIntroduction DescriptionComponents FeaturesIntroduction Description Power Supply Unit C1-PSIntelliMix Link input Power socket Remote socketAudio output Daisy chain socketsDelegate Console C1-Di Microphone arm Headphone volume controlLightring Daisy chain sockets PTT button Headphone socketChairman Console C1-Ci General Notes Setting UpHeadphone volume control Headphone socket Possible Configurations Power Supply Unit System SettingsStatus Chairman ConsoleOnoff Language Selection Test ModeAEC / Telco Audio Interface External Interface Device SettingsInterface Levels Balanced / Unbalanced ConnectionsSystem Operation Manual ModeAutomatic Mode Operating Instructions Problem Remedy TroubleshootingPower supply unit C1-PS Technical DataConsoles Huwlilfdwlrq Appendix a Connector Pin Assignments SUB-D 25 Powerline Pin Signal Cable color code Appendix B AMX/Creston Set commandsReport from power supply Get commandsShure Europe GmbH Shure Incorporated