Troubleshooting Guide, Problem Solution

TROUBLESHOOTING GUIDE

Should any problem occur with the set, make the following simple tests to determine whether or not servicing is required.

PROBLEM	SOLUTION

The handset battery	• The charging contacts of the handset and base are not
does not charge.	clean.
	→Clean them with a dry cloth.
	• The battery connector is not connected with correct
	polarity.
	→Install the battery correctly.
	• The battery is several years old.
	→Replace with a new battery.
Battery becomes low	• The battery was not fully charged at the initial charging.
quickly.	→Charge the battery for 12 to 16 hours without any
	interruption.
	• The battery is several years old.
	→Replace with a new battery.

Can not make or	• The AC adaptor of the base unit is disconnected.
receive calls.	→Plug the AC adaptor into the base unit and the AC
Can not hear the dial	120V outlet.
tone.	• The battery is low.
	→Place the handset on the base unit to recharge.
	• Telephone line cord is disconnected.
	→Check both ends of the telephone jack.
	• The previous call was not disconnected.
	→Press TALK to disconnect the line.
	• Trouble with the telephone line.
	→Check an extension line.
	• Outlet used is controlled by a wall switch in its OFF
	position.
	→Relocate to another outlet.
	• The handset is too far from the base unit.
	→Bring the handset near the base unit.
	• Dial setting needs to be changed.
	→Press and hold FLASH then choose the appropriate
	setting.
TALK/BATT LOW	• The battery is low.
LED blinks in the	→Recharge the battery.
standby mode.