Konftel 50 manual Troubleshooting, Connection, System telephone via switchbox, Computers

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Troubleshooting

A number of problems that may arise when connecting and using Konftel 50 are described below.

Connection

System telephone via switchbox

1.Is Konftel 50 correctly connected? See the instructions for connecting the telephone.

2.Have you added extension cords to the system? Remove them and re-connect to see if the system is working.

3.Check the position of the selector switch on the bottom of the switchbox. Select position I or II depending on which system telephone you are connecting Konftel 50 to.

Manufacturer

Type of switchboard

Selector switch position

ERICSSON

MD110

I

 

 

BUSINESS PHONE

I

 

NORTEL

MERIDIAN 1

I

I

 

COSMOS

I

I

 

 

 

I

PHILIPS

SOPHO

II

 

ALCATEL

ERGOLINE

I

I

4200

I

II

 

4400

I

 

SIEMENS

HIPATH

I

 

 

HICOM

I

 

For other types of switchboard, try position I first, and then position II.

Computers

If a call can be heard via the computer’s headset or built-in speaker, but not via Konftel 50, check that the software and sound card can handle full duplex.

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Contents User Guide Konftel 50 Conference Unit Risk of Electric Shock Do not Open Contents Description Maintenance Using a system telephone Connecting and settingsUsing a headset instead of the handset Adjusting the microphone sensitivityAdjusting the speaker volume Answering a callMaking a call During a callEnding a call Tuning the sound manuallyMute function General UseUsing a computer Checking the sound unit in WindowsAdjust the speaker volume in Windows Adjusting the speaker volume on KonftelAdjusting the microphone sensitivity in Windows Adjusting the microphone sensitivity on KonftelConnecting a computer using a USB Adapter accessory Other connection optionsBottom Konftel Mains socket Troubleshooting System telephone via switchboxConnection ComputersNo sound SoundPoor sound quality, echo Switchbox Technical dataKonftel USB adapter for sound accessory Computer cableAccessories, Service and guarantee Order numbers for accessoriesService and guarantee Konftel support
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