Konftel 50 manual Sound, No sound, Poor sound quality, echo

Page 17

Troubleshooting

Sound

No sound

1. Are the LEDs red? If so, the mute button is activated. Press to deactivate.

Poor sound quality, echo

1.Check the position. The unit is intended to stand flat on a table. Avoid moving the unit around during a call. Do not place the unit too close to a wall or under- neath objects such as lampshades or pot plants.

2.Tune Konftel 50 manually. See instructions for manual tuning.

3.Is the volume correctly adjusted? See the instructions for adjusting the volume setting for the microphone.

4.Is the other party using a conference unit, sound card or software that cannot handle full duplex?

5.When the unit is connected to a computer, radio frequency interference may cause discernible sound. The sound will end when the interference stops.

15

Image 17

Contents User Guide Konftel 50 Conference Unit Risk of Electric Shock Do not Open Contents Description Maintenance Connecting and settings Using a system telephoneAdjusting the microphone sensitivity Using a headset instead of the handsetAnswering a call Adjusting the speaker volumeMaking a call During a callMute function Tuning the sound manuallyEnding a call Use GeneralChecking the sound unit in Windows Using a computerAdjusting the speaker volume on Konftel Adjust the speaker volume in WindowsAdjusting the microphone sensitivity on Konftel Adjusting the microphone sensitivity in WindowsOther connection options Connecting a computer using a USB Adapter accessoryBottom Konftel Mains socket System telephone via switchbox TroubleshootingConnection ComputersPoor sound quality, echo SoundNo sound Konftel Technical dataSwitchbox Computer cable USB adapter for sound accessoryOrder numbers for accessories Accessories, Service and guaranteeService and guarantee Konftel support