Lucent Technologies 108286063 manual Announcement Boards, Audix Transfer, Call Center

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Announcement Boards

The list configuration command did not display translated but uninserted announcement boards properly.

AUDIX Transfer

AUDIX transfers did not complete when the number of outstanding calls was greater than 31. Now, AUDIX transfers complete when the number of outstanding calls is 32. Also, for Intel machines, the maximum number of AUDIX ports allowed is now 64.

Call Center

When trying to redirect a call on no answer to a VDN while processing a failed "converse on" vector step, the call went into limbo as call processing tried to route call to the RONA VDN. Now, attempts to RONA a call to a VDN are blocked if the call is in vector processing of a "converse on" vector step. A new vector event is generated, "RONA to VDN in converse.”

Call Classification

There was no way to administer dB adjustment for the Call Classifier. Now, a new field, Global Classifier Adjustment (dB), on page 1 of the system-parameters ocm-call-classification form allows for administration of dB adjustment for the Call Classifier when using the OCM feature.

Call Coverage/Call Forwarding/Coverage of Calls

Redirected Off-Net (CCRON)

When an off-net coverage or forwarded call cannot find an available trunk, the call is redirected back to the original principal.

When an off-net coverage or forwarded call could not find an available trunk, busy tone was played back to the calling party, effectively ending the call. Now, the call is redirected back to the original principal whenever possible.

If a user forwarded a station to a remote number for which the length of the number (including an ARS or AAR feature access code) was 16 digits, and the number required an interdigit timeout (typically, an international number, for example, 88+011-44-719710089), the number was accepted. But when a call was forwarded, the system waited indefinitely for the end-of-dialing timeout or a pound sign (#). (Note that a pound sign is stored with the number when the number of digits is less than 16.) Now, Call Forwarding works correctly for any number of digits up to, and including, 16. Call Forwarding cannot store more than 16 digits at present.

2 Issue 2 May 1998

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Contents Definity Ordering Information Highlights Offer CategoryAnnouncement Boards Audix TransferCall Center Call ClassificationUpgrades Integrated Services DIgital Network IsdnTerminal Translation Initialization TTI Issue 2 May Feature or category See item numbers Index of ChangesIndex of Changes Change Descriptions Page Page Page