Call Pickup, Conference, End a Call | Cisco Systems CP3905BE

Operating Your Phone

Call Pickup

Call Pickup allows you to answer a call that is ringing on a co-worker’s phone by redirecting the call to your phone.

You might use Call Pickup if you share call-handling tasks with co-workers.

There are two ways you can pick up a call:

1Pickup—Allows you to answer a call that is ringing on another phone within your call pickup group.

If multiple calls are available for pick up, your phone picks up the oldest call first (the call that has been ringing for the longest time).

2Group Pickup—Allows you to answer a call on a phone that is outside your call pickup group by: a Using a group pickup number (provided by your system administrator).

b Dialing the ringing phone’s number if the destination user’s direct number is present in one of the current user's associated groups.

Your system administrator sets up the call pickup group you are in and the call pickup buttons depending on your call-handling needs and work environment.

To access Call Pickup:

Procedure

Step 1 Press the center button of the Navigation Pad button.

Step 2 Navigate for the “PickUp” and “GPickUp” options.

Conference

Conference allows you to talk simultaneously with multiple parties. When you are talking on a call, use Conference to dial another party and add them to the call. You can remove individual participants from the conference if your phone supports the feature. Use hookflash to set up a conference call.

End a Call

•Hang up the handset.

•If you are using a speakerphone, press the Speaker button.

Cisco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SIP)

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