Tekkeon ET6000 manual Troubleshooting, Issue Solution

Page 14

Troubleshooting

 

Issue

 

Solution

 

 

 

When you initiate the Bluetooth device

Verify that ezSpeak is placed in pairing mode (“Ready to Pair” appears

 

 

pairing feature on your mobile phone,

on the display). If not, place ezSpeak in pairing mode.

 

 

your phone cannot find ezSpeak.

 

 

 

 

 

 

 

 

ezSpeak is not communicating with your

Ensure that ezSpeak is on and charged, and that you have paired it with

 

 

mobile phone.

your Bluetooth mobile phone. (ezSpeak will not work with any mobile

 

 

 

 

phone that does not use Bluetooth wireless technology.)

 

 

 

 

 

 

When you receive a call on your mobile

1. Ensure that ezSpeak is charged and turned on.

 

 

phone, the call is not automatically

2. Ensure that your Bluetooth mobile phone is set to Bluetooth mode,

 

 

connected to ezSpeak after you

 

 

and that ezSpeak (ET6000) has been selected as the connected

 

 

press

.

 

 

Bluetooth device. (This is important as most Bluetooth phones are

 

 

 

 

 

 

 

 

designed to pair with more than one Bluetooth device.)

 

 

 

 

3. For some phones, you need to manually connect the phone with

 

 

 

 

ezSpeak. In this case, simply press

to initiate the connection.

 

 

 

 

 

 

Even though ezSpeak is turned on,

1. Ensure that your Bluetooth mobile phone is set to Bluetooth mode,

 

 

the call is not automatically connected

and that ezSpeak (ET6000) has been selected as the connected

 

 

to ezSpeak when you dial a number on

Bluetooth device. (This is important as most Bluetooth phones are

 

 

your mobile phone.

designed to pair with more than one Bluetooth device.)

 

 

 

 

2. For some phones, you need to manually connect the phone with

 

 

 

 

ezSpeak. In this case, simply press

to connect the phone

 

 

 

 

before making the call.

 

 

 

 

 

 

 

Last number redial is not working.

Ensure that your mobile phone supports this feature.

 

 

 

 

 

 

Call reject is not working.

Ensure that your mobile phone supports this feature.

 

 

 

 

 

 

Call waiting is not working.

Ensure that your mobile phone supports this feature.

 

 

 

 

 

 

You cannot transfer a call from ezSpeak

Ensure that your mobile phone supports this feature.

 

 

to your mobile phone.

 

 

 

 

 

 

 

 

 

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Contents Handsfree Bluetooth Speakerphone ET6000 User GuidePage Contents User GuideUnpacking ezSpeak OverviewGetting Started Volume Up/Volume Down Charging Lamp Getting to Know ezSpeakSetting Up ezSpeak Charging ezSpeakPairing ezSpeak to Your Mobile Phone To Pair the DevicesTo Mount ezSpeak with the Visor Clip and Swivel Mounting ezSpeakTo Mount ezSpeak with the Visor Clip Making Calls Using ezSpeakPowering ezSpeak To Make Calls Using Stored Number Redial Receiving Calls Ending Calls To Receive a CallTo Decrease the Volume Adjusting the VolumeTo Increase the Volume Transferring CallsTo Un-Mute ezSpeak Muting ezSpeakTo Mute ezSpeak Troubleshooting Issue SolutionLoud background noise may interfere with the voice commands Limited Warranty Disclaimer of WarrantiesFCC Statement for Class B Digital Devices Customer Support Page Cut loose. Stay loose