Oricom SLIM-9000 user manual Troubleshooting

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Appendix 35

Troubleshooting

Problem	Possible cause(s)		Solution(s)
No dial tone on the	1. The base unit is not properly connected.		1. Check CONNECTION to power and telephone line.
cordless handset.	2. Too far from the base unit.		2.	Move handset CLOSER to base unit.
	3.	Battery charge is low.	3.	CHARGE battery.
	4.	Incorrect battery polarity.	4.	RE-INSERT batteries and check + and .
	5.	Re-register handset.	5.	Handset not registered.
Antenna symbol is	1. The handset is not registered. If the handset is		1.	REGISTER the handset.
flashing.		unregistered, it displays UNREGISTERED.	2.	Move CLOSER to the base unit.
	2. The handset is out of range.		3. Check power CONNECTION to the base.
	3. The product is not properly connected.

No tone when the	1.	The handset is not placed properly on the charger.	1.	Lift handset off the charger carefully and REPOSITION correctly.
cordless handset is	2.	Charging contacts are dirty.	2.	CLEAN charging contacts with a clean and dry cloth.
placed on the charger.	3. No power connection to base unit.		3. Check power CONNECTION to the base.
	4. The handset’s power is turned off.		4.	CHECK batteries.

Handset charged for	1. Handset batteries are defective.		1. REPLACE with new AAA rechargeable Ni-MH batteries.
24 hours but Battery	2.	Handset is not placed properly on the charger.	2.	CHECK to make sure the battery icon is scrolling.
icon remains empty.	3.	Battery installed incorrectly.	3.	RE-INSERT batteries and check + and .
	4. The product is not properly connected.		4.Check power CONNECTION to the base.

No symbol on the	1.	Batteries are empty.	1.	CHARGE batteries.
display.	2. The product is not properly connected.		2.	Make sure your product is properly PLUGGED-IN.
Can’t transfer a call.	1.	Handset is busy.	1.	Check ALL handsets and END all calls.
	2. Handset is out of range.		2. Move handset CLOSER to base unit.
	3. Wrong handset number.		3. Check HANDSET NUMBER.

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Contents Slim-9000 Page Contents Answering Machine Default Settings Avoid exposure of this telephone to moisture or liquid Getting startedInstallation and Charger Signal strengthBattery low warning LocationTip Battery performancePurchasing additional handsets Pack contentsHandset Overview Left Volume + Skip Forwards/Backwards Message IndicatorBase Station Overview Icons Description Handset LCD DisplayPower on the Handset Using the phoneMake an External Call Answer a CallSet the Silent Mode Adjust Earpiece and Handsfree VolumeEnd a Call Mute a CallFind Handset Keypad LockMake an Internal Call For multi-handset versions only Transfer an external call to another handset During a call Switch calls between an external call and an internal callMake a 3-way conference call Add a New Entry PhonebookEdit an Entry View an EntryDelete the Entire Phonebook Delete an EntryCopy Phonebook to Another Registered Handset View Phonebook Capacity View the Call List Caller ListStore a Call List Number into the Phonebook Dial a Call List NumberDelete the Entire Call List Delete an Entry in the Call ListDate & Time Clock & AlarmSet and turn on the alarm AlarmSet the alarm melody Turn off the alarmHandset Settings SettingsPress OK to confirm the new name Rename the handsetSet the contrast level Turn on or off the auto answerPress OK to confirm the number to be barred Reset handset settings to defaultSelect base station Set the SOS numberDe-register a Handset Base SettingsPress Select to confirm the handset de-registration Change the Recall TimeFull ECO Mode Reset base settings to defaultRegistration Listen to the Messages in the Answering Machine Turn the Answering Machine On/OffRecord Memo Delete All Messages in the Answering MachinePress Select and UP/DOWN to scroll to Memo DisplayedSet the Answer Mode Answering Machine SettingsSet the Outgoing Message Language Country Dependent Record Your Own Outgoing Message OGMSet the Answer Delay Activate Remote AccessPlayback the Outgoing Message OGM Playback the OGMPress Down to enter the new remote access PIN Change the 4-Digit Remote Access PINActivate or Deactivate the Remote Access PIN Call ScreeningItems Default Values Default SettingsTroubleshooting Service Problem Possible causes Solutions Bad audio qualityOther electrical appliances Extension leadsSwitch Remote access on Cannot accessBase Phonebook is fullBy modification or service by anyone other than Warranty Information AustraliaWarranty Appendix Caller ID Customer Support