Radio Shack Two-Line Caller ID Phone With Speakerphone Troubleshooting, Problem Suggestion

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TROUBLESHOOTING

We do not expect you to have any problems with your phone, but if you do, the follow- ing suggestions might help.

Problem

 

Suggestion

 

 

 

 

 

The phone does not work.

Make sure the phone line cord connected properly.

The phone does not ring.

Make sure the RINGER switch, it may be set to OFF.

 

 

No dial tone.

• Make sure the coiled handset cord is connected

 

 

properly?.Check the phone jack with a known work-

 

 

ing phone.

Cannot dial.

• Make sure the you have touch tone service. See

 

 

“Setting the Dialing Mode” on Page 12.

 

Check the TONE/PULSE switch setting.

 

 

Other party cannot hear.

Make sure the handset cord connected properly.

Display showing erroneous figures.

Remove batteries and press RESET.

 

 

The display is faded.

• Adjust the display contrast.

 

 

See “Adjusting the Display Contrast” on Page 12.

 

• Make sure the batteries are correctly installed?

CALLER ID does not work.

You must subscribe to a CALLER ID service.

 

Make sure the AC adapter is connected.

 

 

No caller’s name.

Make sure the Caller ID service to which you subscribe

 

is include the caller name delivery feature.

 

 

 

If you still have problems, disconnect the phone. If other phones on the same line work properly, the fault is in this phone or its installation. If you cannot find the prob- lem, take the phone to your local RadioShack store for assistance.

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Contents Two-Line Caller ID Phone Features Read this Before Installation Important Caller ID InformationImportant Safety Instructions FCC StatementBattery Safety Instructions Fm Page 6 Friday, January 14, 2000 307 PM Contents Installing Batteries PreparationSelecting a Location Mounting the SystemAttaching the Stand On a Desk Top On a Wall PlateOn the Wall Connecting Handset Connecting AC PowerDisabling the Line 2 Indicator Adjusting the Display ContrastSetting the Ringer Volume Setting the Dialing ModeInitializing System Adjusting the Handset Volume Using the SpeakerphoneOperation Making and Receiving CallsUsing Mute Using RedialUsing Flash Using HoldIdentifying Indicators Ringer IndicatorsDisplay and Light Indicators Using Caller ID Caller ID Display InformationError Reviewing Call RecordsArea Code Dialing Numbers In Call RecordsMemory Dialing Deleting Call RecordsStoring Call Records Into Memory Locations Storing a Pause In MemoryStoring Numbers Into Memory Storing Call Records Into MemoryStoring Special Service Numbers Using the Quick Reference CardStoring the Last Number Dialed Into Memory Using the Memory Card Deleting Stored NumbersReviewing Stored Numbers Dialing Stored NumbersTroubleshooting Problem SuggestionCare and Maintenance FCC Wants YOU to Know LightningFm Page 27 Friday, January 14, 2000 307 PM RadioShack Division of Tandy Corporation Fort Worth, Texas