Radio Shack owner manual You have an incoming call, but

Page 30

Problem

Suggestion

 

 

 

 

You have an incoming call, but

Let the phone ring twice before you answer so the system

do not receive any Caller ID

has time to record the Caller ID information.

information.

 

Check that the system is correctly and securely con-

 

 

nected.

 

 

 

Call your phone company to verify that your Caller ID ser-

 

vice is active.

 

 

The handset battery pack does

Check the charging contacts on the handset and base. If

not charge.

they are dirty, clean them with a pencil eraser.

 

 

 

Be sure the battery pack is connected correctly.

 

 

 

Replace the battery pack.

 

 

The handset does not ring or

Move the handset closer to the base.

receive a page.

 

Lift the base’s antenna to a vertical position.

 

 

 

 

Be sure the battery pack is charged. (If the battery power

 

is too low, it does not have enough power to light the dis-

 

play.)

 

 

 

Move the base away from other electrical devices and

 

sources of noise.

 

 

The handset stops working or

Move the handset closer to the base.

works poorly during a call.

 

Lift the base’s antenna to a vertical position.

 

 

 

 

Be sure the battery pack is charged. (If the battery power

 

is too low, it does not have enough power to light the dis-

 

play.)

 

 

 

If the base loses power while the handset is away, the

 

security access-protection code might change. Restore

 

power to the base, then place the handset back on the

 

base. The CHARGE/IN USE indicator lights, indicating

 

that the code is set again.

 

 

 

Check the charging contacts on the handset and base. If

 

they are dirty, clean them with a pencil eraser.

 

 

If you still have problems, disconnect the answering system. If other phones on the same line work properly, the fault is in this phone or its installation. If you cannot find the problem, take your system to your local RadioShack store for assistance.

30

Troubleshooting

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Contents Integrated Digital Answering System Read this Before Installation Important InformationImportant Caller ID Information FCC Wants YOU to Know Important Safety InstructionsFCC Statement LightningImportant Information Battery Safety Instructions Save These InstructionsContents Troubleshooting Answering System OperationFeatures Telephone FeaturesAnswering System Features Installation Mounting the SystemOn a Desk On a Wall Plate or Wall CONNECTING, CHARGING, and Replacing the Battery Pack Turning the BASE’S Ringer on and OFF Setting the Dialing ModeSetting the HANDSET’S Ringer TONE/VOLUME Hdh 7 , Hdh 7 Bem, Hdh 8 , or Hdh 8 Bem appearsSetting Auto Talk Setting the Number of RingsSetting the DAY/TIME Turning Caller ID/CALL Waiting on or OFFStoring Your Area Code 7hW 9eZTelephone Operation Adjusting the Handset VolumeSwitching Between the Handset and Speakerphone Selecting the ChannelUsing Flash Using Both the Handset and SpeakerphoneUsing Tone Services on a Pulse Line Using RedialMemory Dialing Storing a Name and Number in MemoryEditing or Deleting a Number in Memory Entering a PauseReviewing Memory Numbers Testing Stored Emergency Num- bers Call Waiting Options ServiceChain-Dialing Service Numbers Caller ID OperationUsing Conference Using Call Waiting OptionsUsing Ask to Hold JebZý8kio appearsReviewing Caller ID Records Caller ID MessagesADDING/DELETING the Area Code Dialing Numbers from a Caller ID Record Storing a Caller ID Record to MemoryDeleting Caller ID Records Answering System Operation Setting the Record TimeSetting the Answering System to Answer Calls Selecting the Outgoing MessageRecording a Memo Screening CallsRecording Incoming Messages Recording a ConversationPlaying Messages Adjusting the Answering SYSTEM’S VolumeSetting the PIN Deleting MessagesUsing the TOLL-SAVER Using Remote CommandsPress Then Troubleshooting Problem SuggestionYou have an incoming call, but Care Limited One-Year Warranty
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