Troubleshooting

► Check that the telephone cable from the interface module is connected to an analog telephone (POTS) line.

Some buttons may not be recognized if you press them too quickly.

No Dial Tone

The telephone cable must be plugged into an analog telephone jack. If the dial tone is not heard, verify the following:

► Check that the console is opera- tional.

Keypad Input Doesn’t Register

This could happen if you enter infor- mation too quickly. Press the alphanu- meric buttons slowly.

Mufﬂed or “in a well” Reception

This is caused by highly reverberant rooms and people speaking too far from the microphone.

Speak closer to the console so that the microphones pick up your speech more accurately.

►Add more sound absorbency to the room.

Short Silences, Echoes, or Clipped Speech

►Do not move the SoundStation2 console while it is in use.

►Keep your hands away from the console during calls.

►To avoid excessive noise around SoundStation2, keep papers, cups, and other noise-producers away from the console.

►At the beginning of each call, let someone at each location

speak in turn for a few mo- ments to enable SoundStation2 to adapt to its environment.

►The other parties may be using non-Polycom equipment which may cause audio performance issues.

►Try calling again; a different line may provide a better con- nection.

Physical Damage

►If physical damage is severe enough that the internal parts become visible, disconnect the SoundStation2 immediately.

►Do not reconnect to the telephone network until the SoundStation2 has been re- paired.

SoundStation2 User Guide - 12