Troubleshooting Guide
Telephone Solutions
No dial tone
•Check or repeat installation steps:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base and the wall jack.
•Connect another phone to the same jack. If it doesn’t work, the problem might be your wiring or local service.
•The handset may be out of range of the base. Move closer to the base.
•Make sure the battery is properly charged (for 14 hours). Dial tone is ok, but can’t dial out
•Make sure the type of phone service you are subscribed to is TONE or PULSE, and that the unit is SET TO MATCH the dialing mode.
Handset does not ring
•Make sure the handset ringer is set to on.
•The handset may be out of range of the base. Move closer to the base.
•You may have too many extension phones on your line. Try unplugging some extensions.
•Check for a dial tone. If no dial tone is heard, see “No dial tone”.
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