Plantronics 925 manual Indicator Lights and Tones Troubleshooting

Indicator Lights and Tones

Troubleshooting

	Light	Tone
Incoming call	3 blue flashes every 2 seconds	3 rapid low tones
		every 2 seconds
Answer call	1 blue flash	1 low tone
Call in progress	1 blue flash every 2 seconds	None
Volume up or	1 blue flash for each volume	1 tone with volume
down	adjustment	corresponding to

My earpiece does not work with my phone.

My phone did not locate the earpiece.

Make sure the earpiece is fully charged.

Make sure earpiece is paired with the Bluetooth phone you are trying to use.

See “Pairing Your Earpiece” on page 4.

Turn both your phone and earpiece off and on, and then repeat the pairing process on page 4.

		volume level
		2 low tones to
		indicate maximum
		volume level
		reached
End call	1 blue flash	1 low tone
Missed call	3 purple flashes every 10	None
	seconds for 5 minutes
Out of range	None	1 high tone
Back in range	Flashes to match current	1 low tone
	earpiece state
Turning on	2 blue flashes	None
multipoint
Turning off	1 blue flash	None
multipoint

Note By default, the online indicator is turned on. To turn off the online indicator, see “Earpiece Controls” on page 8.

I could not enter	Turn both your phone and earpiece off and on,
my PIN code.	and then repeat the pairing process on page 4.
	Your PIN code, or Passkey, is 0000.
I cannot hear	The earpiece is not turned on. Press the call
caller/dial tone.	control button for approximately 2 seconds until
	you hear a tone or see the indicator glow blue.
	Your earpiece is out of range. Move the earpiece
	closer to the Bluetooth phone.
	Your earpiece battery is drained. Charge your
	battery. See “Charging Your Earpiece” on page 1.
	The listening volume is too low. Incremental
	tapping of the volume button will adjust volume.
	See instructions for adjusting the volume in
	“Earpiece Controls” on page 8.
	Make sure that the eartip fits properly. See
	“Adjusting the Fit” on page 6.

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