Plantronics 925 manual Indicator Lights and Tones Troubleshooting

Page 8

Indicator Lights and Tones

Troubleshooting

 

Light

Tone

 

 

 

Incoming call

3 blue flashes every 2 seconds

3 rapid low tones

 

 

every 2 seconds

 

 

 

Answer call

1 blue flash

1 low tone

 

 

 

Call in progress

1 blue flash every 2 seconds

None

 

 

 

Volume up or

1 blue flash for each volume

1 tone with volume

down

adjustment

corresponding to

My earpiece does not work with my phone.

My phone did not locate the earpiece.

Make sure the earpiece is fully charged.

Make sure earpiece is paired with the Bluetooth phone you are trying to use.

See “Pairing Your Earpiece” on page 4.

Turn both your phone and earpiece off and on, and then repeat the pairing process on page 4.

 

 

volume level

 

 

2 low tones to

 

 

indicate maximum

 

 

volume level

 

 

reached

 

 

 

End call

1 blue flash

1 low tone

 

 

 

Missed call

3 purple flashes every 10

None

 

seconds for 5 minutes

 

 

 

 

Out of range

None

1 high tone

 

 

 

Back in range

Flashes to match current

1 low tone

 

earpiece state

 

 

 

 

Turning on

2 blue flashes

None

multipoint

 

 

 

 

 

Turning off

1 blue flash

None

multipoint

 

 

 

 

 

Note By default, the online indicator is turned on. To turn off the online indicator, see “Earpiece Controls” on page 8.

I could not enter

Turn both your phone and earpiece off and on,

my PIN code.

and then repeat the pairing process on page 4.

 

Your PIN code, or Passkey, is 0000.

 

 

I cannot hear

The earpiece is not turned on. Press the call

caller/dial tone.

control button for approximately 2 seconds until

 

you hear a tone or see the indicator glow blue.

 

Your earpiece is out of range. Move the earpiece

 

closer to the Bluetooth phone.

 

Your earpiece battery is drained. Charge your

 

battery. See “Charging Your Earpiece” on page 1.

 

The listening volume is too low. Incremental

 

tapping of the volume button will adjust volume.

 

See instructions for adjusting the volume in

 

“Earpiece Controls” on page 8.

 

Make sure that the eartip fits properly. See

 

“Adjusting the Fit” on page 6.

 

 

en

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Image 8
Contents Plantronics Discovery Contents Package Contents and Features Charging Your EarpieceRecharging the Charging Case Option C Using the Charging CaseChecking the Battery Level of Your Earpiece Pairing Your Earpiece Plantronics QuickPair TechnologyAdjusting the Fit Earpiece ControlsRange Hands-Free FeaturesIndicator Lights and Tones Indicator Lights and Tones Troubleshooting Using More Than One Bluetooth Phone Product Specifications Important Safety and Operational Information Regulatory Notices
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