Troubleshooting
Audio quality | Make sure that earpiece is sitting correctly in ear |
is poor. | with boom pointing towards corner of mouth. |
| See “Adjusting the Fit” on page 6. |
|
|
Callers cannot | Your earpiece is out of range. Move the earpiece |
hear me. | closer to the Bluetooth phone. See “Range” on |
| page 9. |
|
|
The eartips do not | Try a different size eartip. See “Adjusting the Fit” |
fit my ear. | on page 6. |
|
|
My earpiece falls | Make sure that Earpiece is sitting correctly in ear |
out of my ear. | with boom pointing towards corner of mouth. |
| See “Adjusting the Fit” on page 6. |
|
|
My eartip needs to | Remove the eartip from the earpiece and wash it |
be cleaned. | in warm soapy water and dry thoroughly. When |
| the eartip is completely dry, put it back on your |
| earpiece. |
|
|
Using More Than One Bluetooth Phone
Plantronics Discovery 925 supports multipoint technology, which allows you to use one earpiece with two different Bluetooth mobile phones.
How to Turn the Multipoint Feature On and Off
To use more than one phone, you must turn the multipoint feature on. When this feature is off, your earpiece can connect to only one Bluetooth phone.
1With your earpiece turned off, press and hold the volume and call control buttons simultaneously until earpiece turns on and indicator flashes blue 2 times.
2To pair earpiece to a second phone, see “Pairing Your Earpiece” on page 5.
note To turn the multipoint feature off, repeat step 1. The indicator flashes blue 1 time to indicate multipoint is off.
How to Initiate a Call
The earpiece initiates a call on the phone you most recently used. To use the second phone, initiate the call using the controls on the second phone. The second phone forms an active link with the earpiece.
How to Answer a Call While Talking on the Other Phone
To answer the second call, the first call must be terminated. There is no function for placing one call on hold while answering another call from the earpiece.
1Press the call control button once to hang up the existing call.
2Press the call control button again to answer the new call from the other phone.
note If you choose not to answer the second call, and you have voice mail on the second phone, the call will go to voice mail.
en
12 | 13 |