UK
PROBLEM
Callers cannot hear me.
Possible Cause | Solution |
Mute is selected | Press the mute button once. The audible mute |
| indicator should then stop beeping. |
Headset microphone boom | Align the headset boom with your mouth |
is incorrectly positioned |
|
Speak volume is too low | Increase the Speak Volume by adjusting the Speak |
| Volume Controls on the base unit. |
| If the volume is still too low, select another Tx Slide |
| Switch setting (refer to the Quickstart Guide). |
Incorrect Configuration Dial | Try other Configuration Dial settings on the base unit. |
setting for your telephone |
|
|
|
PROBLEM
I can hear a dial tone in more than one configuration position
Possible Cause
Telephone will work in more than one Configuration Dial position
Solution
Use the position that sounds best to you and the person you call.
PROBLEM
I tried all four positions on the Configuration Dial and cannot hear a dial tone in any position.
Possible Cause
CS60 DECT™ Wireless Headset System is not connected correctly
Solution
Check that the telephone is connected to the base unit’s Telephone Cable Port.
Check that the handset is connected to the base unit’s Handset Cable Port.
You may have an | Call your supplier or local Plantronics office for help. |
incompatible phone |
|
The telephone line is dead | Reconnect the handset to the telephone and test. |
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