Plantronics UC v2 manual Troubleshooting Microsoft Office Communicator Usage

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Troubleshooting

Troubleshooting — Microsoft Office Communicator Usage

My headset doesn’t work with Microsoft Office Communicator.

Make sure your headset is charged.

Make sure your headset is on and connected. Press the call button on your headset.

Fine tune the listening volume with the call button.

If the volume is still too low, adjust the listening volume on the PC using Microsoft Office Communicator.

The sound is distorted or I hear an echo in the headset.

Reduce speaking volume on the PC using Microsoft Office Communicator. Point microphone towards your chin.

If the distortion is still present, lower the volume using volume/mute button.

While on an

Short press the call button for less than 1 second (this will disconnect the Microsoft

Microsoft Office

Office Communicator call.) Press the call button again to connect with your mobile

Communicator call

phone.

I want to accept a

 

call from my mobile

 

phone.

 

 

 

Reconnecting

If your headset and Bluetooth USB Adapter do not automatically reconnect

the Bluetooth

when returning within range you can manually reconnect by disconnecting and

link between

reconnecting the Bluetooth USB Adapter from your PC. (headset must be powered

your headset and

on)

Bluetooth USB

 

Adapter.

 

 

 

Talk time

Battery is wearing out. Contact www.plantronics.com/support for factory service

performance

information.

is significantly

 

degraded even

 

after a full recharge.

 

 

 

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Contents Voyager PRO UC Contents Voyager Pro UC next generation technology Featured highlights and Smart Sensor technologyWelcome System RequirementsWhat’s in the Box Stowing the headset Adapter and Headset BasicsHeadset Micro USB charging port Headset ControlsCharge Your Headset Charge Indicator LightsLow Battery Warnings Check Battery Level and Smart SensorAttach a new eartip Fit your HeadsetFitting the Headset Replace the eartip for a better fitAccessories and replacement parts Quick-turn Adjustment for the left earAuto Pair Pairing your Bluetooth USB AdapterInitial Pairing To Re-Pair your Bluetooth USB AdapterConnect PC Bluetooth USB Adapter LED indicators Use Your Headset with Microsoft Office Communicator Powering Headset On/OffSimultaneous Call Handling Behavior PC & Mobile Transmission RangePair Mobile Phone and Call To answer a call Placing a Call with your Headset and Bluetooth Mobile PhoneSmart Sensor Features Advanced FeaturesPlay/Pause Action Indicator Light Tone Voice Prompt Headset Controls, Indicators and Voice PromptsPlantronics Control Panel Optional Plantronics SoftwarePage Install Checked Updates Plantronics Update ManagerCheck for Updates Automatically Check for Updates NowTroubleshooting Microsoft Office Communicator Usage TroubleshootingMy phone did not locate the headset Troubleshooting Mobile Phone UsageNeed More HELP?