Curtis TC924 owner manual Problem Solving

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Problem Solving

Problem Solving Section

For your assistance, we have listed below a few common problems.

Phone does not work, check the following:

1.BASE UNIT is plugged into a power source.

2.HANDSET is charged.

3.TONE/PULSE Select Switch is in the right position.

4.TELEPHONE LINE CORD is plugged into the TELEPHONE JACK.

Range of phone limited, check the following:

1.BASE UNIT is centrally located in your residence.

2.BASE UNIT is not located near appliances.

No dial tone, check the following:

1.TELEPHONE LINE CORD plugs are connected to the TELEPHONE JACK and

TELEPHONE LINE CONNECTION JACK.

2.BASE UNIT is plugged into a power source.

3.If you had a power failure or had unplugged the BASE UNIT, replace the HANDSET on the BASE UNIT for 2 to 5 seconds to reset the system.

Received signal flutters or fades, check the following:

1.BATTERY PACK in the HANDSET is fully charged.

2.HANDSET is not too far from the BASE UNIT.

Interference on reception, check the following:

1.Noise may be picked up from electrical products in the home or electrical storms. Generally, this noise is a minor annoyance and should not be interpreted as a defect in your system. (See Technical Information on page 31).

2. Choose an alternate channel using the Scan/Del button on the HANDSET.

3.Do not use this telephone within 20 ft. of a microwave oven while it is working, as you may experience interference. This is a normal occurrence with 2.4 GHz phones and should not be interpreted as a defect in the product.

Excess static, check the following:

1.Check to see that the ANTENNA is not touching another metal object.

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Contents Model TC924 Contents Changing the Battery Pack Problem Solving Safety Instructions Important Safety InstructionsBattery Safety Handset Controls Microphone Base Unit Controls Base Unit AntennaConnecting Your Phone Getting StartedBelt Clip Installation Battery CompartmentCordless Telephone Operation Preparing for UseReceiving Calls Redial Feature Placing CallsUsing the Headset Feature Caller ID System Operation Caller ID SystemCaller ID with Call Waiting MSG Waiting Message WaitingOne-Touch Voice Mail Dialing Caller List Viewing the Caller ListPlacing a Call from the Caller List Deleting a Single Record Storing Caller ID Records into the Directory Phone BookDeleting Caller ID Records Deleting All RecordsName and Telephone Number Directory Phone Book Viewing the Directory Phone BookTelephone Keypad Characters ExamplePlacing Calls from the Directory Phone Book Editing a Stored Number in the Directory Phone BookDeleting a Stored Number in the Directory Phone Book Preferred CallsFunction Settings KeypadSetting the Ringer Level Changing the LanguageSetting the Time and Date Turning the First Ring on or OFFAdjusting the Contrast Setting the PBX NumberChanging the Flash Time Programming One-Touch Voice Mail Dialing Changing the Pause TimeSetting the Area Code Deleting Message Waiting IndicationSecurity System Resetting Security Code and Channel InformationMulti-Channel Access Security SystemChanging the Battery Pack Recharging the Battery PackRecharging the Battery Pack To Replace the Battery PackProblem Solving Problem Solving Noise Technical InformationTechnical Information RangeFCC Requirements FCC NoticeRinger Equivalence Number FCC Requirements