BT 1000 manual Mail Help

Page 27

Help

Your does not receive Caller Display messages

To receive and display messages you must subscribe to the Caller Display and Call Waiting services on your line.

For further information, call BT free on

Freefone 0800 800 150 (residential customers) or Freefone 0800 800 152 (business customers) or your Service Provider.

Phone does not ring

Check that the ringer volume is not turned down too low.

Check that no other phones on the same line have been left off the hook.

Do you have too many phones in your home? (See ‘How many phones can you have?’ page 25.)

Screen does not work properly

Check that the mains power has been connected correctly.

The battery cover must be fitted correctly in

order for your to work.

E-Mail Help

I have not received any incoming E-Mail.

You must dial the server to collect any E-Mail waiting there for you. Just press the MAIL button, followed by SEND/RECEIVE.

Why do some of my E-Mails get returned to me by the Postmaster?

This could be because an incorrect E-Mail address has been used. Please double check to make sure that you have addressed your mail correctly.

Why do some of E-Mails I receive have = in between words?

This is because some of your mail has been re-formatted as it has passed through the internet. Please ignore the = symbols as you read through your mail.

When I enter my password, only stars appear on the screen?

Stars are used to display the password to keep this information private.

I sometimes receive E-Mails with attachments removed?

The is for text messages only and is unable to receive attachments or pictures.

HELP

23

Page 26 Page 28
Image 27
Page 26 Page 28
Contents User Guide Please open this page for an ‘at a glance’ Guide to your Page At a glance Number of new Calls received Mails received Your ScreenSend and receive E-Mail Key featuresThis guide Personal Emergency Numbers IntroductionUnpacking your For your recordsInstallation Insert back-up batteries Plug the mains power adaptor intoPlan the location of your To set the date Plug the power adaptor into a socket and switch onTo set the ringer volume Call BT free to download Important informationMaking and receiving calls Using yourTo adjust the loudspeaker volume To make a handsfree callTo use secrecy To set up an E-Mail or fax SettingMail Compose To turn OFF BT Call WaitingTo create and send an E-Mail To turn Call Waiting back onTo keep a copy of your E-Mail To receive an E-MailReceived Messages To keep a copy of your Fax To send a faxNew Calls light CallsCaller Display To view the Calls ListTo answer a call waiting whilst on a call Caller Display Text messagesCall Waiting To delete all entries in a calls listTo delete an entry DirectoryTo add an entry To dial a directory entryTo copy a phone number Copying numbers into the directoryTo restore a deleted street Town CentreTo select a Town Centre Street To find a company nationally in Classified Advertising ClassifiedTo use the calculator To open an additional featureAssistant CalendarTo use the notepad World timeTo use country codes Connecting to a switchboard If you have to return your MaintenanceService GeneralMail Help HelpHelpline Guarantee Technical informationConnection Information 10, 13 IndexOffices in Europe, North America, Japan and Asia Pacific
Top Page Image Contents