BT Freestyle 130 manual Telephone problems Possible cause Solution

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Help If you have any problems using your Freestyle 130, this section will give you the most common, easy-to-follow solutions.

Telephone problems

Possible cause

Solution

 

 

 

•No dialling tone.

•Telephone will not dial out.

•Telephone cannot receive calls.

•Beeps six times and drops calls.

Telephone not connected to telephone line.

Mains disconnected and back-up battery is not installed or is flat.

Power cut, and back-up battery is not installed or is flat.

Handset battery pack is discharged.

Replace handset on base unit for 10 seconds and try again. If this does not work, disconnect the handset battery from the handset for 10 minutes. Also disconnect the mains power and back-up battery.

Then reconnect the battery and reconnect the base unit to the mains, then replace the handset on the base unit for 10 seconds and try again.

Plug the telephone into the telephone line.

Reconnect and install or replace the back-up battery.

Wait until the power is restored and install or replace the back-up battery.

Place the handset on the base unit and recharge it for 24 hours ensuring the CHARGING light is on.

•You have dialling tone but the telephone will not dial out.

You may be trying to use tone dialling on a pulse dialling exchange.

You are connected to a PBX and are not dialling the access code.

Set the mode switch to P-E(pulse dialling).

Use the PBX access code.

•Handset does not ring.

•No lights on handset.

Handset battery pack is discharged.

Place the handset on the base unit and recharge it for 24 hours.

•Handset does not ring, but lights show on the handset.

The handset ringer may be set to its minimum setting.

Increase the handset ringer volume.

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Contents Freestyle Page At a glance Telephone line Cord socket This guide For your records Electrical storm warning Check your telephone wall socket Handset aerialConnect the base unit three-pin adaptor to a power socket Plug the power cable into the back of the base unitCharge the handset Plug the phone into the BT socket To wall mount your product Extend the base unit telescopic aerialMaking and receiving calls Using your FreestyleLast number redial To store a number in the memory Using the memory to store and dial numbersTo dial a stored number Using the Intercom Using the Secrecy buttonTo call the handset from the base unit Changing the telephone settings To insert a pause Call Return BT Select ServicesCall Waiting Call My Bill Other services Registering your handset Freestyle 90/130/1200 Additional HandsetsSetting the handset number Transferring calls between handsets Basic use of Freestyle additional handsetsTelephone problems Possible cause Solution Help Need more help? Technical information To shared service party lines As an extension to a payphoneTransmission frequencies Connection information Maintenance Event of a power failure Guarantee Index Setting upWall mounting Wall mounting Squeeze Inwards Offices in Europe, North America, Japan and Asia Pacific
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