Help
Telephone problems | Possible cause | Solution |
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|
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•Call appears to have been cut off after pressing the
SECRECY button
You may have pressed a number key on the handset after pressing the SECRECY button. The current handset will try to transfer the call to another handset.
Wait 30 seconds; the call will return to the current handset. Or press the TALK button and the call will return immediately.
• Batt low light on the handset | The handset needs recharging. | Replace the handset on the base |
is flashing. |
| unit, ensuring that the base unit is |
|
| plugged in and that the CHARGING |
|
| light is on. |
•No Charging light on the base unit.
Dirty contacts on base unit or handset.
Clean the contacts with a dry cloth. Heavy soiling can be removed with a pencil eraser.
• | Frequent power failures will drain |
frequently. | the |
| Unplugging the base unit from the |
| power supply drains the |
| battery. |
| Switching the mains supply off will |
| drain the |
Leave the base unit plugged in, or remove the
Do not switch off, or remove the
Need more help?
Call the BT Cordless Phone Helpline on
It is not permitted to interfere with the main BT socket or wiring. If you have a problem, contact BT on Freefone 0800 800 151 for residential or Freefone 0800 800 154 for business lines.
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