MPH-4385 (REVISED2/01).O/M.QXD 6/20/01 7:41 AM Page 15
TROUBLESHOOTING GUIDE
SYMPTOM |
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| POSSIBLE |
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| CAUSE |
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| SOLUTION |
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Telephone not |
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| Phone Locked Up. |
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| Press the RESET |
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working. |
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| button on the bottom of |
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| the unit. |
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No Dial Tone |
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| Line cord not connected |
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| Connect line cord, |
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| correctly. |
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| correctly. |
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Phone does not |
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| RINGER switch set to |
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| Slide RINGER switch to |
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ring. |
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| OFF position. |
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| the HI or LO position. |
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| Line cord not connected |
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| Connect line cord, |
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| correctly. |
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| correctly. |
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| Wall Jack not working. |
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| Try phone in another |
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| wall jack. |
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Voice level too low. |
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| Handset HI/LO switch |
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| Set Handset HI/LO |
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| set to LO position. |
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| switch to HI position. |
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Unit will not |
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| Memory locations not |
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| Reprogram memory |
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memory dial. |
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| set properly. |
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| location numbers as |
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| per this manual. |
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| Loss of power/memory. |
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| Check batteries or AC |
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| Adapter. Reprogram |
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| memories. |
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Unit will not dial |
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| PULSE/TONE switch |
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| Set PULSE/TONE |
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out. |
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| not set properly. |
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| switch properly. |
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Caller ID not |
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| Loss of Power. |
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| Check batteries or AC |
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working. |
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| Adapter. |
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| You are not subscribed |
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| Call your local phone |
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| to Called ID service. |
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| company to subscribe. |
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