Audiovox GX2401c Caller ID System Troubleshooting Table, Symptoms Possible Solution / Cause

GX2401c I/B version 09050A-1

		to reset the system.
Does not ring	∙	Check the RING ON / OFF mode on the handset. Set to
		RING ON mode to enable the handset ringer.
	∙ Check that the telephone line cord connectors at both ends
		are pushed in firmly until they click.
	∙ You may have exceeded the Ringer Equivalence Number
		(REN) limit of how many phones can be connected to the
		same line. The REN total of all devices (printed on the
		bottom label of each unit) should not exceed five (5).
		Disconnect the appropriate units to lower the REN total.
No power on the	∙	Check the Ni-Cd battery pack for proper connection inside
handset unit		the battery compartment on the handset.
	∙ The handset rechargeable Ni-Cd battery pack may need
		charging.
Does not charge	∙	Check the Ni-Cd battery pack for proper connection inside
		the battery compartment on the handset.
	∙ Make sure the charging contacts on both the base unit and
		the handset are in contact during charging.
	∙ The charging contacts and terminals may need cleaning
		with an alcohol-dampened swab.
Range is limited	∙	Raise or reposition the antenna on the base.
	∙	Move the base unit so that it is centrally located in your
		residence or office and make sure that the base unit is not
		located near appliances.
	∙ The handset Ni-Cd battery may be weak. Recharge the Ni-
		Cd battery.
	∙ Refer to the section "Improving Cordless Reception".
Calls received flutters	∙	The handset rechargeable Ni-Cd battery pack may need
or fades		charging.
Interference on	∙	Choose an alternate channel using the SCAN button on the
reception		handset.
	∙ Refer to the section "Improving Cordless Reception".
Excessive static	∙	Ensure that the antenna is not touching another metal
		object.
	∙ Refer to the section "Improving Cordless Reception".

B.CALLER ID SYSTEM TROUBLESHOOTING TABLE

Symptoms	Possible Solution / Cause
The Caller ID panel is	∙ Check the power connection.
blank	∙ Check the telephone line cord connections.
	∙ Check the batteries for proper installation.
The Caller ID does not	∙ The Caller ID unit will not function until you have Caller ID
show the caller's	service provided by your local phone company. Call your
name and / or phone	local phone company to have Caller ID installed on your
number.	telephone line.
	∙ Check your telephone line connections. Make sure all
	connections are secure and connected.
09050A-1	26

OWNER’S MANUAL#GX2401c VER.09050A-1

PAGE: 26 English version