Southwestern Bell FF2128AT owner manual Caller ID Operation Troubleshooting

Page 12

CALLER ID OPERATION (CONT.)

TROUBLESHOOTING

Caller ID Erase

To Erase a Single Call

1.Press the “” or “” button to review the Caller ID records you received.

2.Press DEL button to erase the call displayed; the display will show “ERASE ?” on the bottom line.

3.Press DEL button again; the Caller ID will be erased and the display will show the next message.

NOTE:

If the current message displayed is the last message, then the display will return to standby mode.

VIP Calls

The FF2128 allows you to create VIP call records. When a VIP call is received, 4 beeps will sound between rings, to alert you this is a VIP call.

To Create a VIP Call record :

1.Press the “” or “” button to select the Caller ID which you want to assign a VIP ringer.

2.Press and hold the CALLS button for

2seconds. The “VIP” icon is displayed.

NOTE:

4 beeps will also sound when the incoming VIP call is a Call Waiting call.

If your FF2128 is not performing to your expectations, please try these simple steps :

Problem

 

Suggestion

 

 

 

“Charging” won’t show on

Make sure the AC Adapter is plugged into

when handset is placed in

 

the base unit and wall outlet.

Make sure the wall outlet is functioning.

base unit.

Make sure the handset is properly seated in

 

 

the base unit.

 

Make sure the rechargeable battery pack is

 

 

properly placed in the handset.

 

• Make sure that the charging contacts on

 

 

the handset and on the base unit are clean.

 

 

 

No dial tone.

Charge the handset for 10 hours before

 

 

initial use.

 

• Place the handset back into cradle for 5

 

 

seconds.

 

Make sure the handset is fully charged.

 

 

The base display should show “CHARGING”

 

 

when the handset is in the cradle.

 

 

 

Can’t make outgoing calls.

Make sure the Tone/Pulse switch is set to

To Erase All Calls

1.Press the “” or “” button to review the Caller ID records received before erasing all calls.

2.While the display is in standby mode, press and hold the DEL button for 2 seconds. The display will show “ERASE ALL ?” on the bottom line.

3.Press the DEL button; all VIEWED calls will be erased.

NOTE:

1.If there are messages that have not been reviewed, the “Erase All Calls” function cannot be performed.

2.VIP calls will not be erased when you erase all calls.

22

To Remove a VIP Call :

1.Press the “” or “” to select the call you have marked “VIP”.

2.Press and hold the CALLS button for

2seconds. The “VIP” icon will disappear.

 

 

the correct setting. If set to the Tone mode,

 

 

switch to Pulse. You may have pulse dialing

 

 

service.

 

 

 

 

 

Handset doesn’t ring.

Make sure the Ringer On/Off switch on the

 

 

side of the handset is set to the “On”

 

 

position.

 

Rechargeable battery pack may be weak or

 

 

not fully charged. Charge the battery pack

 

 

for 4-5 hours.

 

• Make sure the base antenna is in the

 

 

upright position.

 

The handset may be too far away from the

 

 

base unit.

 

Make sure the AC adaptor is plugged into

 

 

the base unit and wall outlet.

 

Make sure the wall outlet is functioning.

 

• There may be too many telephones

 

 

installed on the same line. Contact your

 

 

local telephone company to determine the

 

 

maximum number of extensions for your

 

 

calling area.

 

• Place the handset back into cradle for 5

 

 

seconds.

 

 

 

 

 

 

 

 

23

 

 

 

 

 

 

Image 12
Contents Southwestern Bell Contents Important Safety InstructionsSafety Instructions for Batteries Handset Controls, IndicatorsLCD Display Indicator Base Unit Controls and IndicatorsFCC Wants YOU to Know IntroductionInstallation Box ContentsPreliminary Preparation Telephone Line Installation Desk or Table InstallationHandset Battery Charging Wall MountingTo Replace Batteries Caller ID Setup Telephone OperationReceiver Volume Control Channel AutoScan OperationMaking a Call Receiving a CallMemory Feature Using SpeakerphoneSpeaker volume control To Program Frequently Called NumbersCaller ID Operation Caller ID Operation Troubleshooting Product Care Service Limited Warranty