Troubleshooting
Problem | Suggestion |
There is noise | • The handset may be out of range. Move it closer to the telephone base. |
or interference | • Appliances or other cordless telephones plugged into the same circuit as the telephone base |
during a telephone | can cause interference. Try moving the appliance or telephone base to another outlet. |
conversation. | • Other electronic products can cause interference to your cordless telephone. Try installing your |
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| telephone as far away as possible fro+m the following electronic devices: wireless routers, |
My calls cut in and out | radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room |
when I am using the | monitors, televisions, VCRs, personal computers, kitchen appliances, wireless routers, and |
cordless handset. | other cordless telephones. |
| • Microwave ovens operate on the same frequency as your telephone. It is normal to experience |
| static on your telephone while the microwave oven is operating. Do not install this telephone |
| in the same outlet or near a microwave oven. |
| • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or |
| modem/surge protector) into a different location. If this solves the problem, |
| telephone or modem farther apart from each other, or use a different surge protector. |
| • The layout of your home or office might be limiting the operating range. Try moving the telephone |
| base to another location, preferably a higher location for better reception. |
| • Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls |
| are still not clear, the problem is probably in the wiring or local service. Contact the local |
| telephone company (charges may apply). |
| • If the other telephones in your home are having the same problem, the problem is in the wiring |
| or local service. Contact the local telephone company (charges may apply). |
| • Do you have DSL service?�� If yes, you need to have a DSL filter installed at every telephone jack |
| that has a telephone connected to it. Contact your DSL service provider for filter information. |
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36 | www.vtechphones.com |