Snom VoIP PABX manual Troubleshooting, Tapi Driver

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Then select the ipcortex - Asterisk line:

OK the changes, and then click on “Start Call” in the previous dialogue.

Your phone should ring and then, when you pick it up, the far end will start to ring. You can then complete the call and hang in the normal way once complete.

Troubleshooting

If the phone fails to ring when a call is placed, there may be a number

of reasons...

Wrong TAPI provider being used

Double check your application is using the TAPI provider (dialler) called ipcortex - Asterisk.

TAPI incorrectly configured

Repeat the steps in the previous section entitled: Configuring the

TAPI Driver.

Wrong phone rings

The TAPI configuration via registry download from your my phone area is only appropriate when you wish to allow TAPI to control your main (owned) phone. If you wish to control other phones, please contact your system administrator for details.

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Contents VoIP Pabx User Guide Pabx User Guide Important Safety NoticeTrademarks Contents Phone Quick Reference Cards Page Document Conventions Getting Started Making Phone Calls Using a Phone HandsetConnecting Using the Web InterfaceMy phonebook My callsMy details Send Email Voicemail Alerts? My phoneCurrent home extension Change password Requirements Installing the Tapi DriversTapi Configuration IntroductionPage Page Page Configuring the Tapi Driver Testing the Tapi Interface Tapi Driver TroubleshootingNo network connectivity to Pabx Voicemail Accessing VoicemailConfiguring Voicemail Mailbox options Retrieving VoicemailDelete message 0ext Short Code FeaturesPhone Quick Reference Cards Page Answering Calls Phone System Quick ReferenceVoicemail Snom 320/360 phone Talk to the recipient Page Index Tapi Page
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