Samsung ITP-5114D, ITP-5121D, ITP-5107S manual

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The Phone does not ring and volume is too low.

Conversation quality is reduced due to noise and echo.

Excessive echo is emitted during a page announcement or with Auto Answer set.

An alarm does not ring at the programmed time.

Caller IDs are not displayed on the LCD screen.

Press the Volume [ ] button to adjust

the volume.(Refer to ‘Volume Adjustment’ section of the ‘Things You Should Know’ section in this guide.)

If you are using the speakerphone, lift the

handset and try speaking.

If phones are too close to each other, sound

from one speaker might echo during a page or on auto answer call. Maintain a reasonable distance(about 1 m) between phones.

-Check the current time is set on the Phone correctly. If the current time setting needs to

be changed, contact your System Administrator.

-Check if an alarm is set.(You should consult your System Administrator.)

-Confirm with your System Administrator that the caller ID service is available from your telephone company.

-If the caller blocks the sending of their caller ID, the caller ID will not be displayed.

-If the caller makes a call from an area where the caller ID cannot be provided

(e.g., international calls), the caller ID will not be displayed.

-If the caller makes a call from a public phone, the caller ID will not be displayed.

-If the caller ID received from the Telephone Company is corrupt, the caller ID will not be displayed.

-If the Telephone Company does not send a caller ID, the caller ID will not be displayed.

38 © SAMSUNG Electronics Co., Ltd.

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Contents IP phone User Guide Conventions Safety ConcernsSymbols ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide It may cause damage to some Table of Contents Troubleshooting Annex Main Features Before USEHold Checking Parts in the Package ITP-5121D/ITP-5114D Front Side ITP-5107S Front SideInstalling the phone ITP-5121D/ITP-5114DITP-5107S Installing the IP Phone Support Using as Desktop PhonePage Things YOU should Know Adjusting VolumeAdjusting the Handset Volume Adjusting Speaker Volume Adjusting Ring VolumeEntering Characters Special Button UsedITP-5114D Procedures for entering characters are described below Entering CharactersPhone Status Indicator Button LEDCalling an Extension Number Basic FunctionsMaking a Call Calling an Outside number Using a Speakerphone New CallRedial To NNDSave Number with Redial You can redial the saved number anytimeUsing a Handset Answering a CallCall Pickup Features Used During a Call Hold an Intercom CallHold an Outside Call MuteTransferring a Call Conference Calls Menu Button Application MenuNavigation Buttons End Button Cancel buttonSend Button Enter buttonDirection button Button is usedHow to Select Menu Entering Application MenusApplication Menus Troubleshooting Phone does not boot when the power is connectedPage Product Specifications Annex