Troubleshooting
Problem | Suggestion |
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I hear other calls | • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still |
when using the | hear other calls, the problem is probably in the wiring or local service. Call your local telephone |
telephone. | company. |
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I hear noise in the | • Make sure the telephone line cord is plugged in securely. |
handset, and none of |
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the keys or buttons |
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work. |
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My caller ID features | • Caller ID is a subscription service. You must subscribe to this service from your local telephone |
are not working | company for this feature to work on your telephone. |
properly. | • The caller may not be calling from an area which supports caller ID. |
| • Both you and the caller’s telephone companies must use equipment which are compatible with |
| caller ID service. |
| • If you subscribe to DSL service, install a noise filter to the telephone line between the telephone |
| base and the telephone line jack. Contact your DSL service provider for filter information. |
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16 | www.vtechphones.com |