VTech LS5105 System does, Not receive caller ID, Or the system does, Not display caller ID, Dial

Troubleshooting

Problem	Suggestion
The system does	• Make sure you subscribe to caller ID with call waiting feature services provided by the local
not receive caller ID	telephone company.
or the system does	• The caller may not be calling from an area which supports caller ID.
not display caller ID	• Both you and the caller’s telephone companies must use equipment which are compatible with
during call waiting.
	caller ID service.
	• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
	base and the telephone line jack. Contact your DSL service provider for filter information.
Caller ID entries	• Although the call log entries you receive are 10 digits (the area code plus the seven-digit
do not match the	number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven
numbers I need to	digits, or a 1 plus the area code plus the seven digits. You can change the number of digits
dial.	that you dial or store from the call log.
	• While reviewing the call log, press # repeatedly to display these dialing options for local and
	long distance numbers before dialing or saving the telephone number.
Common cure	• If the telephone is not responding normally, try putting the handset in the telephone base or the
for electronic	charger. If it does not seem to respond, try the following (in the order listed):
equipment.	• Disconnect the power to the telephone base.
	• Disconnect the battery on the handset and the spare battery in the telephone base.
	• Wait a few minutes before connecting power to the telephone base.
	• Re-install the battery and place the handset into the telephone base or charger.
	• Wait for the handset to synchronize its connection with the telephone base. Allow up to one
	minute for this to take place.

Appendix

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