VTech IP 811 manual Case Of Difficulty, Phone Doesn’t Work At All, No Dial Tone

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In Case Of Difficulty

The Phone Doesn’t Work At All

Make sure the power cord is plugged in.

Make sure the Ethernet cable is plugged firmly into the base unit and the broadband connection.

Make sure the batteries are properly charged. If you get a LOW BATTERY message or indication, the batteries need charging.

No Dial Tone

First check all the suggestions above.

Please refer to the Troubleshooting section of the Base Unit Features Manual of IP 8100-2/ 8100-3.

You Get Noise, Static, Or A Weak Signal Even When You’re Near The Base Unit

Household appliances plugged into the same circuit as the base unit can sometimes cause interference. Try to move the appliance or the base unit to another outlet.

You Get Noise, Static, Or A Weak Signal WhenYou’re Away From The Base Unit

You may be out of range. Either move closer to the base, or relocate the base unit.

The layout of your home may be limiting the range. Try to move the base unit to another position.

The Handset Does Not Ring WhenYou Receive A Call

Make sure you have the ringers activated. Refer to the section(s) on Ringer Volume in IP 8100-2/ 8100-3 user's manual.

Make sure the ethernet cable is plugged firmly into the base unit and the broadband connection. Make sure the power cord is plugged in.

You may be too far from the base unit.

You Hear Noise In The Handset, And None Of The Keys Or Buttons Work

• Make sure the power cord is plugged in.

Common Cure For Electronic Equipment

If the unit does not seem to be responding normally, then try to put the handset in the charger. If it does not seem to respond, do the following (in the order listed):

Information

1.Disconnect the power to the base.

2.Disconnect the handset battery pack.

3.Wait a few minutes.

4.Connect power to the base.

5.Re-install the battery pack.

6.Watch for handset to display HANDSET X or your own handset name.

S E A R C H I N G . . .

Additional

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Contents Page Important Safety Instructions Important Safety Instructions Parts Check List Handset Layout Setup Connecting Power to Handset ChargerInstallation of Battery Pack Charging of the Handset Battery Checking for Dial ToneRegistration StartedHandset Indicators Handset LEDsDescription Handset IconsHeadset Operation Headset OperationMaintenance Case Of Difficulty Phone Doesn’t Work At AllNo Dial Tone Handset Does Not Ring WhenYou Receive a CallWarranty Statement What does this limited warranty cover?How long is the limited warranty period? What is not covered by this limited warranty?How do you get warranty service? Other LimitationsFCC, ACTA, and IC Regulations FCC PartIC Industry Canada FCC, ACTA, and IC Regulations Technical Specifications Nominal Effective RangeTable Of Contents Need HELP? ISSUE0