VTech DS6511-16 Rewiring of telephone line for cable/VoIP service users, Troubleshooting

Page 10

Rewiring of telephone line for cable/VoIP service users

If you have changed to cable/VoIP service through a modem/router/terminal adapter to establish telephone connection, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a separate cable connecting from the main line to the modem installed in your home.

To allow all existing telephone jacks to work, rewiring of the telephone line (as indicated by the dotted line in the illustration below) may be needed. Rewiring requires professional installation (fees may apply). Contact your cable/VoIP service provider for more information.

OLD

Main

landline

NEW

Main cable

line

Troubleshooting

Conventional telephone line jack

Modem/Router/ Terminal adapter

If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call

1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call

1 (800) 267-7377.

I cannot add and connect my cell phone to the telephone base.

•Make sure you have cellular coverage.

•Make sure your cell phone is compatible with your DS6511. Check the Bluetooth compatibility list at www.vtechphones.com.

•Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.

•Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device.

•To connect your cell phone, make sure that your cell phone is connected and active on the device list.

•Remove VTech DS6511 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone for more information).

•Carefully follow the pairing instructions on page 5 and make sure that your cell phone is not connected to any other Bluetooth device.

•Turn off your cell phone, then turn it on again.

•For some cell phones, you must authorize VTech DS6511 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information.

•Manually connect your cell phone to VTech DS6511. Refer to the user’s manual of your cell phone for more information.

•Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.

I cannot find VTech DS6511 on my cell phone.

•Make sure that the telephone base is in discoverable mode.

•Make sure that you manually set your cell phone to search for devices.

•Remove VTech DS6511 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone).

•Turn off your cell phone, then turn it on again.

•Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.

I don’t know how to search for or add new devices on my cell phone.

•Most cell phones have the Bluetooth feature in the connection or setup menus. Please refer to the user’s manual of your cell phone.

•In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.

The PIN on the telephone base does not work.

• Make sure you enter the correct PIN. The default PIN is 0000.

Can the DS6511 help the poor cell phone reception in my house?

•If your cell phone has poor reception in your home, the DS6511 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the DS6511 cell line. In order for this to work, the telephone base must be within 30 feet of the

cell phone.

My telephone does not work at all.

•Make sure the battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base or charger after use.

•Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

10

Page 9 Page 11
Image 10
Page 9 Page 11
Contents Parts checklist Register online to get an additional 3-month warrantyIntroduction Charge light remains on when charging Telephone base and charger installationBattery installation If you do not hear a dial toneLow battery Battery chargingTabletop to wall mount installation Shows Put in chargerTelephone base overview Handset overviewUSE light Telephone settings BluetoothUsing the handset menu Pair and connect your first Bluetooth cell phoneTelephone operation Temporary tone dialing Call waitingTemporary ringer silencing Find handsetSpeed dial DirectoryAnswer an incoming call during an intercom call Replace a handset Caller IDAdd and register a handset Caller ID logRewiring of telephone line for cable/VoIP service users TroubleshootingCannot dial out Important safety instructionsCommon cure for electronic equipment Maintenance Precautions for users of implanted cardiac pacemakersECO mode Operating rangeFCC, Acta and IC regulations Limited warrantyFCC Part FCC Part 68 and Acta Technical specificationsIndustry Canada

DS6511, DS6511-2, DS6511-3, DS6511-16, DS6511-4A specifications

The VTech DS6511 series of cordless phones has garnered attention for its blend of modern technology and user-friendly features. The models DS6511-16, DS6511-3, DS6511-4A, DS6511-2, and DS6511-15 are designed to meet diverse communication needs, catering to both home and office environments.

One of the standout features across the DS6511 series is the DECT 6.0 technology, which provides superior sound quality and extended range compared to older cordless phone technologies. This ensures clear conversations without interference, allowing users to stay connected without the hassle of background noise or static.

A key characteristic of the VTech DS6511 models is their digital answering system. This feature not only allows users to receive voicemail but also provides customization options such as the ability to record personalized greetings. With a large call log capacity, these phones can store up to 50 entries, making it easy to keep track of important contacts and missed calls.

The DS6511 series also boasts an easy-to-use interface, featuring a large backlit display that enhances visibility, particularly in low-light conditions. The illuminated keypad makes dialing effortless, while large buttons are designed to be comfortable for all users, including seniors who may have difficulty with smaller keys.

Power-saving technology is another highlight of the VTech DS6511 series. These phones are engineered to optimize energy consumption, leading to longer battery life without sacrificing performance. With a typical talk time of up to 10 hours and a standby time of around 5 days, users can rely on their phone to remain operational even during extended usage.

Moreover, answering calls is made simple by the call block feature, allowing users to easily block unwanted callers. This feature is particularly beneficial for combating telemarketing calls, providing users with a sense of control over their communication.

Most models in the DS6511 series also support intercom functionality, enabling communication between handsets without the need to reach for a phone. This feature is especially advantageous in larger homes or offices, facilitating seamless communication in a hassle-free manner.

Overall, the VTech DS6511 series exemplifies a commitment to quality and innovation, offering consumers reliable and feature-rich communication solutions that keep pace with modern needs. With its focus on clarity, usability, and sustainability, the DS6511 line remains a strong contender in the cordless phone market.
Top Page Image Contents