VTech i 5803 Conference Calling, Transferring Calls, Blind Transfer, Announced Transfer

Advanced Operations

Handset and Base Operation

Conference Calling

The i 5857 is capable of supporting conference calls with up to two registered Handsets and the Base Unit. To enter a conference call, simply access the line with two or three extensions by pressing ON (or SPEAKERPHONE) on the Handset or SPEAKERPHONE on the Base. The

phone icon and two or three extension numbers will be displayed in the upper left corner of the Handset display.

Transferring Calls

You can transfer calls on the i 5857 system from the Base to Handset, Handset to Handset, or Handset to Base.

Blind Transfer

You can directly transfer any active call to another i 5857 extension without notification by following these steps:

From the Handset:

•Press the middle NavKey then the up or down NavKey to the desired destination.

•Press the middle NavKey again to confirm.

•The ringing Handset or Base can pick up the transferred call just like any incoming call.

From the Base:

•Press INTERCOM or XFER softkey. Scroll to the desired destination, then press the middle NavKey.

•The ringing Handset can pick up the transferred call just like an incoming call.

Announced Transfer

Perform an announced transfer (call and advise another extension) of an active call by following these steps:

From the Handset:

•Press HOLD to place your call on hold.

•Press any NavKey then the left NavKey to Intercom, press the the middle NavKey again to confirm.

-OR-

Press any NavKey then press dialing key 1.

•Press the up or down NavKey to the desired destination.

•Press the middle NavKey again to confirm.

•When the ringing Handset or Base answers, announce that there’s an active call on hold.

•Press OFF (on the Handset) or INTERCOM (on the Base).

•Press ON (on the destination Handset) or SPEAKERPHONE (on the destination Base) to pick up the call on hold.

From the Base:

•Press HOLD to place your call on hold.

•Press INTERCOM.

•Scroll to the desired destination, then press OK.

•When the ringing Handset answers, announce that there’s an active call on hold.

•Press OFF (on the Handset) or INTERCOM (on the Base).

•Press ON (on the destination Handset ) to pick up the call on hold.

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