Troubleshooting
Problem | Suggestion |
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I cannot dial out.. | • Make sure there is a dial tone before dialing.. It is normal for handset to take a second or two |
| to find the base and produce a dial tone. Wait an extra second before dialing. |
| • Make sure the phone is set to the correct dial mode for the type of service that you have (pulse |
| or touchtone).. Refer to the Installation section of this user’s manual to set the dial mode.. |
| • If the other phones in your home are having the same problem, the problem is in your wiring |
| or local service.. Contact your local telephone company.. |
| • Eliminate any background noise.. Noise from a television, radio or other appliance may cause |
| the phone not to dial out properly. If you cannot eliminate the background noise, first try muting |
| the handset before dialing, or dialing from another room in your home with less background |
| noise.. |
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My handset beeps | • Make sure the power adaptor is securely plugged into the base.. Plug the unit into a different, |
five times and isn’t | working outlet not controlled by a wall switch.. |
performing normally.. | • Move the handset closer to the base.. It might have been moved out of range.. |
| • If the handset is in its base and the charging light does not light, refer to Charge Light is Off |
| in this troubleshooting guide.. |
| • Reset the base.. Unplug the unit’s electrical power.. Wait for 15 seconds then plug it back in.. |
| Allow up to one minute for the handset and base to reset.. |
| • Other electronic products can cause interference with your cordless phone.. Try installing |
| your phone as far away from these types of electronic devices as possible: wireless routers, |
| radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal |
| computers, kitchen appliances and other cordless phones.. |
30 | www.vtechphones.com |