VTech gz2335, gz2338 user manual CAN’T Connect

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Troubleshooting

Problem

Suggestion

 

 

CAN’T CONNECT

• Move the handset closer to the base.. You might have moved out of range..

 

 

displays on my

• If the handset is in its base and the charging light does not light, refer to the charge light is off

 

handset..

 

in this troubleshooting guide..

 

 

 

• Reset the base.. Unplug the unit’s electrical power.. Wait for 15 seconds then plug it back in..

 

 

 

Allow up to one minute for the handset and base to reset..

 

 

 

Other electronic products can cause interference with your cordless phone.. Try installing

 

 

 

your phone as far away from these types of electronic devices as possible: wireless routers,

 

 

 

radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal

 

 

 

computers, kitchen appliances and other cordless phones..

 

 

 

 

 

 

The battery does not

Charge the battery in the handset for 16 hours.. For optimum daily performance, return the

 

hold a charge..

 

handset to its base when not in use..

 

 

 

You may need to purchase a new battery, please refer to the battery sections in this user’s

 

 

 

manual..

 

 

 

• Your phone might be malfunctioning.. Please refer to the Warranty section of this user’s manual

 

 

 

for further instruction..

 

 

If you subscribe to DSL

If you hear noise during conversations and/or your caller ID features are not functioning properly,

 

service

install a noise filter to the telephone line between the base unit and the telephone line jack. Contact

 

 

your DSL provider to obtain a noise filter.

 

 

 

 

 

My Caller ID isn’t

• Caller ID is a subscription service.. You must subscribe to this service for this feature to work

 

working..

 

on your phone..

 

 

 

• Your caller must be calling from an area that supports caller ID..

 

 

 

• Both you and your caller’s telephone companies must use caller ID compatible equipment..

 

 

 

 

 

 

 

 

 

www.vtechphones.com

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Additional information

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Contents User’s Manual Table of contents Need HELP? Before you begin Parts checklistInstalling handset battery InstallationChoose a location Low battery warningConnection If you subscribe to DSL serviceHandset brackets Removable handset and base platesCID/VOL Handset featuresFind Handset Base featuresSet handset ringer Telephone operationSet date and time Language Temporary tone dialingOperating range Screen displays When Displaying screen messagesStore a speed dial entry Speed dialPhone number Delete a speed dial number Edit a speed dial entryRe-assign speed dial locations Dial a speed dial numberStore a directory entry DirectoryIf you choose N, skip to Step Delete a directory entry Edit a directory entryDial a directory number Move a directory entry to speed dial Call log Caller IDReview call log Dial a displayed number Remove records from call historyStore a call log entry in the directory Display screen messages Dial ProgramRinger options Belt clip Headset operationProblem Suggestion TroubleshootingOr local service.. Contact your local telephone company CAN’T Connect Near the microwave Troubleshooting Low area For this to take place Warranty MaintenanceHow do you get warranty service? Important safety instructionsFCC, Acta and IC regulations FCC Part 68 and Acta Rbrc Seal Channels Nominal Effective Range Technical specificationsIndex Page Member of the Vtech Group of Companies