VTech gz2335, gz2338 user manual Troubleshooting

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Troubleshooting

Problem

Suggestion

 

 

 

My handset does not

Make sure you have the ringer activated.. Refer to the section(s) on ringer selection in this

ring when I receive

 

user’s manual..

a call..

Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.

 

 

Make sure the power cord is plugged in..

 

• You may be too far from the base unit..

 

Charge the battery in the handset for 16 hours.. For optimum daily performance, return the

 

 

handset to its base when not in use..

 

• You may have too many extension phones on your telephone line to allow all of them to ring..

 

 

Try unplugging some of the other phones..

 

• The layout of your home or office might be limiting the operating range. Try moving the base

 

 

to another location, preferably on an upper floor.

 

If the other phones in your home are having the issue, the problem is in your wiring or local

 

 

service.. Contact your local telephone company (charges may apply..)

 

• Test a working phone at the phone jack.. If another phone has the same problem, the problem

 

 

is the phone jack.. Contact your local telephone company (charges may apply..)

 

Other electronic products can cause interference with your cordless phone.. Try installing

 

 

your phone as far away from these types of electronic devices as possible: wireless routers,

 

 

radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal

 

 

computers, kitchen appliances and other cordless phones

 

• Your line cord might be malfunctioning.. Try installing a new line cord..

 

 

 

www.vtechphones.com

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Additional information

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Contents User’s Manual Table of contents Need HELP? Before you begin Parts checklistInstalling handset battery InstallationChoose a location Low battery warningConnection If you subscribe to DSL serviceHandset brackets Removable handset and base platesCID/VOL Handset featuresFind Handset Base featuresTelephone operation Set handset ringerSet date and time Language Temporary tone dialingOperating range Screen displays When Displaying screen messagesStore a speed dial entry Speed dialPhone number Delete a speed dial number Edit a speed dial entryRe-assign speed dial locations Dial a speed dial numberStore a directory entry DirectoryIf you choose N, skip to Step Delete a directory entry Edit a directory entryDial a directory number Move a directory entry to speed dial Caller ID Call logReview call log Remove records from call history Dial a displayed numberStore a call log entry in the directory Display screen messages Dial ProgramRinger options Belt clip Headset operationProblem Suggestion Troubleshooting Or local service.. Contact your local telephone company CAN’T Connect Near the microwave Troubleshooting Low area For this to take place Warranty MaintenanceHow do you get warranty service? Important safety instructionsFCC, Acta and IC regulations FCC Part 68 and Acta Rbrc Seal Channels Nominal Effective Range Technical specificationsIndex Page Member of the Vtech Group of Companies