VTech VT 1901 manual Case of Difficulty, Phone DOESN’T Work AT ALL, No Dial Tone

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IN CASE OF DIFFICULTY

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800- 595-9511. In Canada, call VTECH Electronics at 604-273-5131.

THE PHONE DOESN’T WORK AT ALL.

•Make sure the power cord is plugged in.

•Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.

•Make sure the batteries are properly charged. If the MUTE/LO BATT LED is flashing, the battery pack needs charging.

NO DIAL TONE.

First check all the suggestions above. If you still don’t hear a dial tone, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Call your local telephone company.

YOU GET NOISE, STATIC, OR A WEAK SIGNAL EVEN WHEN YOU’RE NEAR THE BASE UNIT.

Household appliances plugged into the same circuit as the base unit can sometimes cause interference. Try moving the appliance or the base unit to another outlet.

YOU GET NOISE, STATIC, OR A WEAK SIGNAL WHEN YOU’RE AWAY FROM THE BASE UNIT.

•You may be out of range. Either move close to the base, or relocate the base unit.

•The layout of your home may be limiting the range. Try moving the base unit to another position.

THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL. Make sure you have the handset ringer activated. To set the ringer see PROGRAMMING THE RINGER on page 19.

•Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in.

•You may be too far from the base unit.

•You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

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1901MANUAL

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Contents Introduction Special Features Parts Check List Handset Layout AntennaBase Unit Layout FCC and IC Regulations FCC PartFCC and IC Regulations FCC and IC Regulations Important Safety Instructions Read and understand all instructionsIf the product exhibits a distinct change in performance To Charge The Battery Pack Replacing the Handset Battery PackMUTE/LO Batt LED is slowly flashing Follow the steps below DownwardInstallation Spare Battery ChargerWord about Rechargeable Batteries Power Backup AC Power Adaptor Charge the Handset Battery Pack Before USEGetting Started Handset RingerCheck for a Dial Tone Wall Mounting I N G T H E WA L L M O U N T AdaptorQuick Reference Guide Using Redial Storing Memory Dial NumbersMemory Dialing Quick Memory DialingBasic Operation Temporary Tone Advanced FunctionsChanging Ringer Types Turning OFF the Ringer Storing Memory Dial Memory Speed DialingNumbers Using Redial Dialing from MemoryStoring Numbers Dialing from MemoryStoring Special Codes Press Hold pauseDeleting Stored Maintenance Cleaning your telephoneK I N G C a R E O F Y O U R Telephone Electrical stormsOUT of Range When Phone is on OUT of Range When Phone is OFFAdditional Operating Tips Noise or InterferencePhone DOESN’T Work AT ALL Case of DifficultyNo Dial Tone YOU Hear Other Calls While Using Your Phone Common Cure for Electronic EquipmentWhat does OUR Warranty COVER? HOW do I Send MY UNIT, in or OUT of WARRANTY?What does OUR Warranty not COVER? For HOW Long After the Original PURCHASE?Technical Specifications Table of Contents Issue
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