Advanced Operations
Handset Operation
Conference Calling
The GIGAPHONE is capable of supporting conference calls with up to two registered Handsets.
To enter a conference call, simply access the line with two extensions by pressing ON (or HANDSFREE) on the Handset.
The phone icon | and two extension numbers will be displayed in the upper left |
corner of the Handset. |
|
Transferring Calls
You can transfer calls on the GIGAPHONE system from Handset to Handset.
Blind Transfer
You can directly transfer any active call to another GIGAPHONE extension without notification by doing the following steps:
•Handset must be on an active call.
•Press the INTERCOM key followed by the number of the Handset (1,2,3,4) that you wish to transfer the call to.
•When the other extension answers, the call will automatically be connected to the other extension.
•An unanswered call will ring back to the originating Handset if not answered within 30 seconds
Announced Transfer:
You can perform an announced transfer (call and advise another extension) of an active call by doing the following steps:
•Handset must be on an active call.
•Place the active call on HOLD.
•Press the INTERCOM key, followed by the number of the Handset (1,2,3 or 4) that you wish to transfer the call to.
•When the other extension answers the intercom call, explain they have an active call waiting.
•Both extensions press OFF to end the intercom call.
•The other extension presses ON, HANDSFREE to pick up the call on hold.
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