Grandstream Networks GXP21XX Call Waiting/ Call Hold, Mute, Call Transfer, Way Conferencing

Page 18

PHONE FUNCTIONS DURING A PHONE CALL

Call Waiting/ Call Hold

1.Hold: Place a call on hold by pressing the “HOLD” button.

2.Resume: Resume call by pressing the corresponding blinking LINE.

3.Multiple Calls: Automatically place ACTIVE call on “HOLD” by selecting another available LINE to place or receive another call. Call Waiting tone (stutter tone) audible when line is in use.

Mute

1.Press the MUTE button to enable/disable muting the microphone.

2.The “Line Status Indicator” will show “LINEx: SPEAKING” or “LINEx: MUTE” to indicate whether the microphone is muted.

Call Transfer

GXP21xx supports both Blind and Attended transfer:

1.Blind Transfer: Press “TRANSFER” button, then dial the number and press the “SEND” button to complete transfer of active call.

2.Attended Transfer: Press “LINEx” button to make a call and automatically place the ACTIVE LINE on HOLD. Once the call is established, press “TRANSFER” key then the LINE button of the waiting line to transfer the call. Hang up the phone call after “Transfer Successful” is displayed in the screen.

NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. Blind transfer will usually use the primary account SIP profile.

5-Way Conferencing

GXP21xx can host conference calls and supports up to 5-way conference calling (Excludes GXP2100 which supports up to 4-way).

1.Initiate a Conference Call:

Establish a connection with two or more parties

Press CONF button

Choose the desired line to join the conference by pressing the corresponding LINE button

Repeat previous two steps for all other parties that would like to join the conference. This can be done at any time. However, if a new call comes in, the other calls will be placed on hold and the host will have to individually re-join the held lines back into the conference by repeating the previous two steps again

2.Cancel Conference: Canceling establishing conference call

If after pressing the “CONF” button, a user decides not to conference anyone, press CONF again or the original LINE button

This will resume two-way conversation

3.End Conference:

Press HOLD to end the conference call and put all parties on hold;

To speak with an individual party, select the corresponding blinking LINE.

Grandstream Networks, Inc.

GXP21xx User Manual

Page 17 of 41

 

Firmware version: 1.0.1.66

Last Updated: 05/2011

Image 18
Contents Grandstream Networks, Inc Table of Figures SIP Account Settings Grandstream Networks, Inc Welcome Equipment Packaging InstallationConnecting Your Phone EXTConnecting the GXP2120/2110 and the GXP Extension Safety Compliances WarrantyProduct Overview GXP21xx Product ModelsGXP21xx Comparison Guide GXP21xx Key Features in a Glance GXP21xx Hardware SpecificationsLED GXP21xx Technical Specifications HumidityCompliance Features Telephony FeaturesFirmware Upgrades NetworkUsing the GXP21xx SIP Enterprise Phone Getting Familiar with the LCDLCD Buttons LCD Icons GXP21xx Keypad ButtonsHandset, Speakerphone and Headset Mode Multiple SIP Accounts and LinesMaking Phone Calls Completing Calls Making Calls using IP Addresses Speed DialDo Not Disturb Setting up the phone to make Quick IP callsReceiving Calls For exampleCall Transfer Call Waiting/ Call HoldMute Way ConferencingVoice Messages Message Waiting Indicator Busy Lamp FieldShared Call Appearance SCA Call Features GXP21xx Call FeaturesCustomized LCD Screen & XML Configuration Guide Configuration VIA KeypadKey Pad Configuration Menu SIP SIP Access the Web Configuration Menu Configuration VIA WEB BrowserDefinitions Device Configuration Status Device Configuration Settings/Basic SettingsMTZ+6MDT+5 Currency Update Weather UpdateStock Update Disable in-call DtmfDevice Configuration Settings /Advanced Settings ACS URL Download At Boot-upPort Phonebook XML Phonebook XML ServerSend SIP Log Password Distinctive Ring ToneSyslog Level NTP serverDtmf SIP Account Settings DNS Mode Authenticate IDAuthenticate Password Backup IPPublish for Presence NAT TraversalSubscribe for MWI Proxy-RequireDial Plan Delayed Call ForwardEnable Call Features Wait TimeForce Timer Caller Request TimerCallee Request Timer Enable 100relRefer-To Use Target Srtp ModeNo Key Entry Timeout ContactSaving the Configuration Changes Rebooting the Phone RemotelyFirmware Upgrade Through TFTP/HTTP Software Upgrade & CustomizationWeb Configuration Interface Key Pad MenuManaging Firmware and Configuration File Download Instructions for Local Tftp UpgradeConfiguration File Download Restore Factory Default Setting Instructions for Restoration
Related manuals
Manual 42 pages 42.67 Kb

GXP21XX specifications

Grandstream Networks GXP21XX series is a line of high-performance VoIP (Voice over Internet Protocol) desktop IP phones designed to deliver a versatile communication experience for both small and medium-sized businesses as well as large enterprises. The GXP21XX series encompasses a range of models, including the GXP2130, GXP2140, and GXP2160, each offering distinct features and capabilities to cater to various user needs.

One of the main features of the GXP21XX series is its support for high-definition (HD) voice technology. This ensures crystal-clear audio quality during calls, enhancing the overall communication experience. HD voice is complemented by advanced echo cancellation and noise reduction technologies, making it easy to communicate even in bustling environments.

The GXP21XX series boasts a user-friendly interface supported by a large LCD display, which is designed for easy navigation and menu access. These phones offer programmable keys, allowing users to customize their devices for quick access to frequently used features, including speed dials and call transfers.

In terms of connectivity, the GXP21XX series is equipped with dual Gigabit Ethernet ports, facilitating high-speed connections to both the local network and the internet. This allows for seamless integration into existing infrastructures without compromising call quality or network performance. Additionally, the phones support Power over Ethernet (PoE), enabling straightforward installation without the need for additional power sources.

The phones come pre-loaded with a multitude of voice codecs, including G.722, G.711, and G.729, offering flexibility to adapt to various network conditions. Users can enjoy secure communication through built-in security encryption features, such as TLS and SRTP, ensuring sensitive data remains safeguarded.

Moreover, the GXP21XX series incorporates advanced functionalities, such as support for up to six SIP accounts, call presence, and a full-duplex speakerphone, making them ideal for multi-tasking and collaborative environments. Interoperability with major VoIP platforms enhances compatibility, ensuring that users can easily integrate their devices into diverse communication systems.

In conclusion, the Grandstream GXP21XX series stands out as a robust and feature-rich solution for VoIP communication. With its focus on HD voice quality, user-friendly interface, and advanced connectivity options, it provides a comprehensive tool for enhancing both individual and team productivity. Whether used in an office environment or for remote work, the GXP21XX series delivers reliability and performance tailored to the needs of today’s business communication landscape.