Avaya 15-601075 manual Do Not Disturb, Voicemail, Following options are available for voicemail

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3.3 Do Not Disturb

You may choose to receive no calls at all or only those from particular callers on your exceptions list.

To switch Do Not Disturb on (with or without exceptions), dial *08. An N is displayed.

To switch it off, dial *09.

To add a number to the exception list, dial *10*N#.

To delete a number from the exception list, dial *11*N#.

Note

Your callers, other than your exceptions, either hear a busy tone or are re-directed to your voicemail.

The only call that will ignore the Do Not Disturb rule will be one where you were the original caller, then performed an unsupervised transfer to another extension. If that extension does not answer, the call will be re-directed to you as the originator.

3.4 Voicemail

You can enable voicemail to allow callers to leave messages when you are out of the office, away from your desk or engaged on another phone call. Voicemail messages can be retrieved internally or externally via any phone. Your voicemail may be set up to deliver your messages by calling you whenever you hang up: this feature is known as Voicemail Ringback.

Note

Not all systems support voicemail or have voicemail installed.

The following options are available for voicemail:

To switch voicemail on, dial *18. To switch it off, dial *19.

To retrieve your voicemail, dial *17 or press MESSAGES.

To turn Voicemail Ringback on, dial *48. To turn it off, dial *49.

Dialling a number while listening to your messages invokes further facilities:

Once messages have been delivered, they are held on the system for 24 hours (this is fixed for Voicemail Lite, but can be varied by your system administrator if your IP Office is equipped with VoicemailPro).

You can collect your voicemail from another extension by using the PIN your system administrator has set up for you. You can collect your messages if you are out of the office, by either dialling from a number that has been registered for the purpose or by dialling your extension number and PIN, when prompted. If validation is successful, then dial 2 to retrieve your mail.

The system administrator also specifies the reception number, to which the call is diverted if the caller dials 0, and your email address if your voicemail and email are integrated.

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IP Office

15-601075 Issue 05a (16 July 2009)

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Contents IP Office 2402/5402 Phone IP Office Contents Page Chapter Telephone Page Call Handling Buttons ∙ Hold ∙ DropCall Appearance Keys Incoming CallConnected On HoldLogging On Logging OffPersonalized Ring No UserDisplay Chapter Call Handling Default ringing cadences are Answering a CallTo answer an incoming call To answer a call at another extensionTo make a call using the handset To make a call using the speaker Press SpeakerMaking a Call Clearing a CallTo add another party to a call ConferenceTransfer To switch off your handset microphone SpeakerRedial MuteHold MessagesTo put an existing call on hold To return to the held callChapter System Features Call Forwarding Following options are available for call forwardingTo use Follow-Me-To from your home extension Diverting CallsTo use Follow-Me-Here from another extension Following options are available for voicemail Do Not DisturbVoicemail Private Call Parking CallsTo park a call to be picked up by any extension To Park a call to your local extensionDefault Feature Codes Index Page 2402/5402 Phone IP Office 2402/5402 Phone IP Office