Cisco Systems 6901, 6911 manual Call Waiting, Answer a Call Using Pickup

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Calling Features

Group Pickup—Allows you to answer a call on a phone that is outside your call pickup group by:

Using a group pickup number (provided by your system administrator).

Dialing the ringing phone’s number if the destination user’s direct number is present in one of the current user's associated groups.

Your system administrator sets up the call pickup group you are in and the call pickup buttons depending on your call-handling needs and work environment.

Answer a Call Using Pickup

(Cisco Unified IP Phone 6911 only)

1.If Auto Pickup is set up on your phone, press the Feature button followed by the predetermined number set up for Call Pickup to transfer a ringing call within your pickup group to your phone. The call is connected.

2.If Auto Pickup is not set up, press the Line button or lift the handset to connect the call.

Answer a Call Using Group Pickup and a Group Pickup Number

(Cisco Unified IP Phone 6911 only)

1.If Auto Group Pickup is set up on your phone, press the Feature button followed by the predetermined number set up for Call Pickup to answer a call on a phone outside your pickup group.

2.Enter the group pickup number to connect the call.

3.If Auto Group Pickup is not set up, press the Line button or lift the handset to connect the call.

Call Waiting

Call Waiting provides cues to notify you that a new call is ringing on your phone when you are talking on another call, including:

A call waiting tone (single beep)

An amber flashing Line button

Respond to a Call Waiting Notification

To answer the ringing call, press the flashing amber Line button. Your phone puts the original call on hold automatically and connects the ringing call.

Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP)

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Contents Americas Headquarters Page Contents Call Waiting FAQs and Troubleshooting OL-20826-01 Phone Connections Cisco Unified IP Phone195792 Buttons and Hardware OL-20826-01 Footstand Handset Rest HookswitchCisco Unified IP Phone 195780 195778 OL-20826-01 Paper Label Higher Viewing Angle Lower Viewing Angle 192897 Personalize Your Voicemail Voice MessagesCheck for Voice Messages Listen to Voice Messages Auto Barge Auto AnswerCall Forward All Auto Answer with Your SpeakerphoneForward Calls on Your Phone Call PickupCall Waiting Answer a Call Using PickupRespond to a Call Waiting Notification Place a Call Using a Forced Authorization Code Place a Call Using a Client Matter CodeSet up a Conference Using Hookflash CodesSet Up a Conference Drop a Party from a Conference Using HookflashHookflash Use Hookflash to Activate FeaturesHold Meet MeRedial MuteSpeed Dial Shared LinesTransfer a Call to Another Number Using the Transfer Button Transfer a Call to Another Number Using the HookflashTransfer Place a Call with a Speed-Dial ButtonWeb Dialer Set Up, View, or Change Web Dialer PreferencesSwap Between Calls Before Completing a Transfer Use Web Dialer with Cisco DirectorySign Out of Web Dialer OL-20826-01 Sign In and Out of User Options Web Pages User Options Web PagesDevice Line SettingsSelect a Device From the User Options Web Pages Speed Dial on the Web Change the Voice Message Indicator Setting Per LineChange Your Browser Password User SettingsChange Your PIN Plugins Access PluginsChange the Language for Your User Options Web Pages OL-20826-01 Troubleshooting Tips Frequently Asked QuestionsConference User Options Problem Cannot Access User Options Web PagesPower Outage Accessibility FeaturesCisco Product Security Additional Information Cisco One-Year Limited Hardware Warranty Terms Cisco One-Year WarrantyOL-20826-01 Index OL-20826-01 Page OL-20826-01 Page OL-20826-01 Page OL-20826-01 Page OL-20826-01 Page OL-20826-01 Page OL-20826-01
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6911, 6901 specifications

Cisco Systems is renowned for its commitment to providing high-quality networking solutions, and the Cisco 6911 IP Phone is a shining example of this dedication. Designed for businesses seeking a reliable and cost-effective communication tool, the 6911 phone integrates numerous features and technologies that enhance productivity and usability in the modern workplace.

One of the standout characteristics of the Cisco 6911 is its user-friendly interface. With a backlit display, the phone enables easy navigation even in dim lighting conditions. The two-line monochrome LCD screen provides essential information, such as caller ID, call duration, and other vital functions, ensuring users stay informed at all times.

Equipped with wideband audio technology, the 6911 delivers crystal-clear voice quality, minimizing background noise and enhancing the overall communication experience. The high-definition voice capabilities allow for clearer conversations, which is particularly beneficial in environments where clarity is critical, such as customer service centers and conference calls.

Connectivity is a key feature of the Cisco 6911. The device supports Power over Ethernet (PoE), which eliminates the need for separate power cables and allows for a more streamlined and organized workspace. This feature is particularly advantageous in offices where power outlets may be limited or inconveniently located. The phone also supports two Ethernet ports, enabling users to connect their computers directly to the phone and simplifying their network setup.

Another important aspect of the Cisco 6911 is its compatibility with various Cisco Unified Communications environments, providing seamless integration with existing Cisco systems. This is crucial for businesses that rely on Cisco's robust network infrastructure and want to maintain consistency across their communication solutions.

The 6911 is designed with security in mind, incorporating standards-based encryption methods to ensure that calls remain private and secure from eavesdropping. This focus on security helps businesses comply with regulatory requirements and protects sensitive information during conversations.

In conclusion, the Cisco Systems 6911 IP Phone represents a blend of advanced features, intuitive design, and robust security measures, making it an excellent choice for businesses looking to enhance their communication capabilities. With its quality audio, user-friendly interface, and compatibility with Cisco ecosystems, the 6911 is an essential tool for any modern office environment, paving the way for improved collaboration and efficiency.