APC CP27, CP16 user manual Maintenance, Service, Approvals, and Warranty, Battery Replacement

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Chapter 4: Maintenance, Service, Approvals, and Warranty

Battery Replacement

This unit has an easy to replace, hot-swappable battery. Replacement is a safe procedure, isolated from electrical hazards. You may leave the unit and connected equipment on for this procedure.

During the self-test, battery removal and replacement are not recommended. For self-test disabling, see Alarm Silence Button.

Replace the spent battery with APC replacement battery RBC2. See your dealer or refer to the APC Web site, www.apc.com, for information on replacement batteries.

For battery replacement, see Battery Installation.

Once the battery is disconnected, the connected equipment is not protected from power outages.

Be sure to deliver spent batteries to a recycling facility found on the Used Battery Return Facilities list included with RBC2.

Service

APC makes every effort to ensure parts and equipment arrive in working condition. Occasionally, it may be necessary to return parts and equipment that are not in working condition.

If the PowerShield requires service, follow these steps:

1.Contact APC Customer Support through the APC Web site at www.apc.com.

Note the product model number, the serial number, and the date purchased. If you call APC Customer Support, a technician will ask you to describe the problem and try to solve it over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).

If the product is under warranty, repairs are free. If not, there is a repair charge.

Procedures for servicing or returning products may vary internationally. Refer to the APC Web site. Select the appropriate country from the country selection field. Select Support from the tab at the top of the web page.

2.Pack the product in its original packaging.

Pack the unit properly to avoid damage in transit. Never use Styrofoam beads for packaging. Damage sustained in transit is not covered under warranty.

3.Mark the RMA# on the outside of the package.

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Contents Broadband PowerShield Models CP16 and CP27Page General Information SafetyBattery Warning UnpackingEnvironmental SpecificationsGeneral PhysicalInstallation Enclosure InstallationBattery Installation $ %Optional Runtime Extension Connect Equipment and PowerDo not overload the wall outlet or circuit Operation Status Indicators and FeaturesAudible Alarm Front PanelAlarm Silence Button Output Power and Communication SignalsFunction Button Operation Description Press and hold for Battery Replacement Maintenance, Service, Approvals, and WarrantyService Contact Information Regulatory Approvals Limited Warranty

CP27, CP16 specifications

The APC CP series includes the CP16 and CP27, innovative solutions designed for critical power protection and management in various environments, from data centers to commercial applications. These compact and efficient units are known for their reliability and performance.

One of the standout features of the APC CP16 and CP27 is their VRLA battery technology, which provides a reliable power backup during electrical outages. This sealed lead-acid technology ensures minimal maintenance while delivering consistent power, making these units suitable for applications where uptime is crucial.

Another key attribute of the CP series is their built-in LCD interface, which offers users a real-time view of critical information. This includes input and output voltage, battery status, and load levels, facilitating easy monitoring and management of the power environment. The intuitive display allows users to quickly assess performance and health metrics, ensuring that corrective actions can be taken swiftly to sustain operational integrity.

The CP16 and CP27 also come equipped with advanced surge protection capabilities, safeguarding sensitive electronic equipment from voltage spikes and electrical disturbances. This is particularly vital for maintaining the longevity and performance of connected devices, thereby enhancing overall system reliability.

In terms of connectivity, the APC CP series includes multiple communication options, enabling seamless integration with existing system management software. This allows for remote monitoring and control, providing additional flexibility for IT managers and facility engineers in managing power resources across their organization.

Moreover, both models feature small footprints and stacked designs, optimizing space utilization in environments where real estate is limited. Their compact size does not compromise on performance, as they deliver robust power output to support a variety of applications.

Lastly, APC’s reputation for quality and reliability is evident in the CP16 and CP27. These products are backed by comprehensive warranties and support options, giving customers peace of mind in their investment. With their blend of advanced technology, user-friendly design, and effective power management features, the APC CP16 and CP27 are ideal choices for organizations looking to ensure uptime and protect their critical infrastructure.
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