Chapter 35 Cisco Unified IP Phone Services
Understanding Cisco Unified IP Phone Services
Table | Cisco Unified IP Phone Service Configuration Checklist (continued) | |
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Configuration Steps | Related procedures and topics | |
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Step 3 | For phones that have Messages, Directory, or Service | Configuring Phone Button Templates, Cisco |
| buttons/options, you can specify under which button/option on | Unified Communications Manager |
| the phone the service will display. (You do this in the Phone | Administration Guide |
| Services Configuration window.) | Adding an IP Phone Service to a Phone |
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| If you want the service to display as a speed dial button on the | Button, Cisco Unified Communications |
| phone, create and customize a phone button template that | Manager Administration Guide |
| includes the service URL button; then, assign the IP phone |
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| service to the service URL button. You can only add services as |
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| speed dials if the service is not marked as enterprise subscription. |
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Step 4 | Notify users that the Cisco Unified IP Phone Services are | Refer to the phone documentation for |
| available. | instructions on how users access Cisco |
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| Unified IP Phone services. |
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Understanding Cisco Unified IP Phone Services
Cisco Unified IP Phone services comprise XML applications or
With IP phone service provisioning, you can perform the following tasks:
•Configure how the phone provisions the service.
You can specify whether the phone gets the service from its configuration file, whether the phone retrieves the service from a custom Service URL, or whether the phone supports both options.
•Configure whether the IP phone service displays on the phone.
You can enable or disable a service in Cisco Unified Communications Manager Administration, which allows you to display or not display the service on the phone without deleting the service from the database.
For example, if you do not want to display any call history information on the phone, choose Device > Device Settings > Phone Services, and uncheck the Enable check box for the Missed Calls, Received Calls, Placed Calls, and Intercom Calls in each configuration window.
•Configure where the IP phone services display on the phone.
By default, for phones with Directory, Messages, or Services buttons/options, the service displays either under one of the buttons/options on the phone. If you want to do so, you can change this assignment in Cisco Unified Communications Manager Administration.
If you want to display the phone service as a speed dial on the phone, you can do so. (See the “Cisco Unified IP Phone Service Configuration Checklist” section on page
•Configure whether a service displays on all phones in the cluster that support services (or whether phone users can subscribe to the service via the Cisco Unified CM User Options).
If the service is not marked as an enterprise subscription, you (or an end user) can subscribe the service to the phone; for example, you can subscribe a lobby phone or other shared devices to a service if the service is not marked as an enterprise subscription.
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