Cisco Systems OL-21853-01 Dependency Records, Where to Find More Information, Related Topics

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Chapter 35 Cisco Unified IP Phone Services

Dependency Records

If an end user or you subscribe to a disabled service, the phone does not display the service on the button/menu.

If you upgrade Cisco Unified Communications Manager and your services do not display or work on the phone, change the Service Provisioning setting to Both.

Dependency Records

To find devices that a specific Cisco Unified IP Phone service is using, in the Cisco Unified IP Phone Services Configuration window in Cisco Unified Communications Manager Administration, choose Dependency Records from the Related Links drop-down list box and click Go. The Dependency Records Summary window displays information about devices that are using the Cisco Unified IP Phone Service. To find out more information about the device, click the device, and the Dependency Records Details window displays. If the dependency records are not enabled for the system, the Dependency Records Summary window displays a message.

For more information about Dependency Records, refer to “Accessing Dependency Records” and “IP Phone Services Configuration” in the Cisco Unified Communications Manager Administration Guide.

Where to Find More Information

Related Topics

Cisco Unified IP Phone Service Configuration Checklist, page 35-1

Understanding Cisco Unified IP Phone Services, page 35-3

Installation/Upgrade Considerations for IP Phone Services, page 35-4

Phone Support for IP Phone Services, page 35-4

Guidelines and Tips, page 35-5

Dependency Records, page 35-6

Phone Button Template Configuration, Cisco Unified Communications Manager Administration Guide

Cisco Unified IP Phone Configuration, Cisco Unified Communications Manager Administration Guide

IP Phone Services Configuration, Cisco Unified Communications Manager Administration Guide

Additional Cisco Documentation

Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager (specific to phone model)

Cisco Unified IP Phone user documentation and release notes (specific to models)

 

Cisco Unified Communications Manager System Guide

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OL-21853-01

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Contents Cisco Unified IP Phone Service Configuration Checklist 35-1Configuration Steps Related procedures and topics 35-2Understanding Cisco Unified IP Phone Services 35-3Phone Support for IP Phone Services 35-4Guidelines and Tips 35-5Related Topics Where to Find More InformationDependency Records Additional Cisco Documentation