Basic Phone Administration Steps

A P P E N D I X D

This appendix provides minimum, basic configuration steps for you to do the following:

•Add a new user to Cisco Unified Communications Manager Administration

•Configure a new phone for that user

•Associate that user to that phone

•Complete other basic end-user configuration tasks

The procedures provide one method for performing these tasks and are not the only way to perform these tasks. They are a streamlined approach to get a new user and corresponding phone running on the system.

These procedures are designed to be used on a mature Cisco Unified Communications Manager system where calling search spaces, partitions, and other complicated configuration have already been done and are in place for existing users.

This section contains these topics:

•Example User Information for these Procedures, page D-1

•Adding a User to Cisco Unified Communications Manager, page D-2

•Configuring the Phone, page D-3

•Performing Final End User Configuration Steps, page D-7

Example User Information for these Procedures

In the procedures that follow, example are given when possible to illustrate some of the steps. Sample user and phone information used throughout these procedures includes:

•User’s Name: John Doe

•User ID: johndoe

•Phone model: 9971

•Protocol: SIP

•MAC address listed on phone: 00127F576611

•Five-digit internal telephone number: 26640

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 7.1(3) (SIP)

	OL-20861-01	D-1

9971 specifications

The Cisco Systems 9971 is a sophisticated IP phone designed for use in enterprise environments, delivering advanced communication capabilities and a user-friendly experience. With its robust features and modern design, the 9971 has become a popular choice for organizations seeking to enhance their telephony solutions.

One of the standout characteristics of the Cisco 9971 is its high-resolution color touchscreen display. This 5-inch display boasts a resolution of 800 by 480 pixels, offering crisp visuals and an intuitive interface that simplifies navigation. Users can easily access contacts, call logs, and various features through touch gestures, improving overall productivity. The adjustable viewing angle ensures comfortable use in various settings.

The 9971 supports multiple line appearances, allowing users to manage multiple calls simultaneously. With support for up to 10 lines, users can efficiently handle incoming and outgoing calls, fostering better communication and teamwork. Additionally, the phone features a comprehensive range of customizable settings, enabling users to personalize their experience according to their preferences.

In terms of audio quality, the Cisco 9971 excels with its wideband audio support, providing clear and natural sound quality during conversations. This is enhanced by the use of Cisco’s Acoustic Focusing technology, which minimizes background noise and focuses on the speaker's voice, resulting in an improved communication experience.

The phone is equipped with advanced technologies such as Power over Ethernet (PoE), enabling it to receive power and data through a single Ethernet cable, simplifying installation and reducing clutter. The 9971 also offers integrated Bluetooth support, allowing users to connect wireless headsets and other devices for added convenience.

Security is a critical consideration for modern communication devices, and the Cisco 9971 is designed with features that protect sensitive information. It supports various security protocols including HTTPS, SRTP, and TLS, providing encrypted communications and safeguarding against unauthorized access.

Furthermore, the Cisco 9971 is compatible with Cisco Unified Communications Manager, facilitating a seamless integration into existing Cisco environments. This compatibility ensures that organizations can leverage advanced features like presence, instant messaging, and video calling, making it a versatile tool for enhancing collaboration.

In summary, the Cisco Systems 9971 is a feature-rich IP phone that combines high-quality audio, a vibrant touchscreen display, and robust security measures. Its advanced capabilities make it a valuable asset for any enterprise looking to improve its communication infrastructure and foster efficient teamwork.