OL-20861-01 | Cisco Systems 9971 manual

Appendix D Basic Phone Administration Steps

Configuring the Phone

To identify the settings that are contained in the profile, choose System > Security Profile > Phone Security Profile.

Note The security profile chosen should be based on the overall security strategy of the company.

c.In the Extension Information pane of this window, check the Enable Extension Mobility box if this phone supports Cisco Extension Mobility.

d.Click Save.

Step 2 Configure line settings:

a.On the Phone Configuration window, click Line 1 on the left pane of the window. The Directory Number Configuration window appears.

b.In the Directory Number field, enter a valid number that can be dialed.

Note This field should contain the same number that appears in the Telephone Number field on the User Configuration window.

Example: 26640 is the directory number of user John Doe in the example above.

c.From the Route Partition drop-down list, choose the partition to which the directory number belongs. If you do not want to restrict access to the directory number, choose <None> for the partition.

d.From the Calling Search Space drop-down list (Directory Number Settings pane of the Directory Number Configuration window), choose the appropriate calling search space. A calling search space comprises a collection of partitions that are searched for numbers that are called from this directory number. The value that you choose applies to all devices that are using this directory number.

e.In the Call Pickup and Call Forward Settings pane of the Directory Number Configuration window, choose the items (i.e. Forward All, Forward Busy Internal) and corresponding destinations to which calls should be sent.

Example: If you want incoming internal and external calls that receive a busy signal to be forwarded to the voice mail for this line, check the Voice Mail box next to the “Forward Busy Internal” and “Forward Busy External” items in the left column of the Call Pickup and Call Forward Settings pane.

f.In the “Line 1 on Device...” pane of the Directory Number Configuration window, configure the following:

–Display (Internal Caller ID field)—You can enter the first name and last name of the user of this device so that this name will be displayed for all internal calls. You can also leave this field blank to have the system display the phone extension.

–External Phone Number Mask—Indicate phone number (or mask) that is used to send Caller ID information when a call is placed from this line.

You can enter a maximum of 24 number and “X” characters. The Xs represent the directory number and must appear at the end of the pattern.

Example: Using the john doe extension in the example above, if you specify a mask of 408902XXXX, an external call from extension 6640 displays a caller ID number of 4089026640.

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 7.1(3) (SIP)

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9971 specifications

The Cisco Systems 9971 is a sophisticated IP phone designed for use in enterprise environments, delivering advanced communication capabilities and a user-friendly experience. With its robust features and modern design, the 9971 has become a popular choice for organizations seeking to enhance their telephony solutions.

One of the standout characteristics of the Cisco 9971 is its high-resolution color touchscreen display. This 5-inch display boasts a resolution of 800 by 480 pixels, offering crisp visuals and an intuitive interface that simplifies navigation. Users can easily access contacts, call logs, and various features through touch gestures, improving overall productivity. The adjustable viewing angle ensures comfortable use in various settings.

The 9971 supports multiple line appearances, allowing users to manage multiple calls simultaneously. With support for up to 10 lines, users can efficiently handle incoming and outgoing calls, fostering better communication and teamwork. Additionally, the phone features a comprehensive range of customizable settings, enabling users to personalize their experience according to their preferences.

In terms of audio quality, the Cisco 9971 excels with its wideband audio support, providing clear and natural sound quality during conversations. This is enhanced by the use of Cisco’s Acoustic Focusing technology, which minimizes background noise and focuses on the speaker's voice, resulting in an improved communication experience.

The phone is equipped with advanced technologies such as Power over Ethernet (PoE), enabling it to receive power and data through a single Ethernet cable, simplifying installation and reducing clutter. The 9971 also offers integrated Bluetooth support, allowing users to connect wireless headsets and other devices for added convenience.

Security is a critical consideration for modern communication devices, and the Cisco 9971 is designed with features that protect sensitive information. It supports various security protocols including HTTPS, SRTP, and TLS, providing encrypted communications and safeguarding against unauthorized access.

Furthermore, the Cisco 9971 is compatible with Cisco Unified Communications Manager, facilitating a seamless integration into existing Cisco environments. This compatibility ensures that organizations can leverage advanced features like presence, instant messaging, and video calling, making it a versatile tool for enhancing collaboration.

In summary, the Cisco Systems 9971 is a feature-rich IP phone that combines high-quality audio, a vibrant touchscreen display, and robust security measures. Its advanced capabilities make it a valuable asset for any enterprise looking to improve its communication infrastructure and foster efficient teamwork.