Appendix D
Troubleshooting
If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800)
I cannot pair my cell phone to the telephone base.
•Make sure the Bluetooth function of your cellular phone is turned on. See your cell phone user's manual for more information.
•Remove the AT&T DECT 6.0 from your cell phone's handsfree device history list (see you cell phone user's manual for more information).
•Carefully follow the pairing instructions on page 18, making sure that your cell phone is not connected to any other Bluetooth device.
•Turn off your cell phone, then turn it on again.
•Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.
Icannot connect my cell phone with the telephone base.
•Make sure that the Bluetooth function of your cell phone is turned on. See your cell phone user's manual for more information.
•Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device.
•Turn off your cell phone, then turn it on again.
•For some cell phones, you must authorize the AT&T DECT 6.0 device in your cell phone's Bluetooth feature. See your cell phone user's manual for more information.
•If the telephone base does not connect to your paired cellular phone automatically, you may need to connect to that device manually, refer to page 18 for details.
•If the cellular phone does not connect to the telephone base after trying manual connection, delete AT&T DECT 6.0 from the paired device list in your cellular phone, then start again with the pairing procedures (page 18).
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